Euro Car Parks charge notice - Restaurant

BraXzy

I recently went to a restaurant near me that I've been going to for years, was busy stressing about other things and missed the (admittedly plentiful) signs that are now all over the place from ECP since they have apparently bought out the car park. There was a terminal to enter my car reg but I didn't even realise so I've been sent a parking charge notice through the post based on my reg on their cameras.

I've read through the Newbie thread and I just wanted to make sure I wasn't doing something stupid. Do I just want to send an appeal with this exact phrasing? Since it was a restaurant car park and the charge is due to not registering my car I don't think all applies?

Or should I try to appeal to their good nature and say it was an honest mistake, won't happen again blah blah or would that be futile?

Would really appreciate some advice thank you!

Re PCN number:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a formal complaint about your predatory conduct to your client landowner and to my MP.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require ALL photos taken and an explanation of the allegation and your evidence, i.e.:

- If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

- If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If you fail to evidence the actual grace period that applies at this site or suggest that only one period applies, this will be disregarded as an attempt to mislead. In the absence of evidence, it will be reasonably taken to be a minimum of twenty minutes (ten on arrival and ten after parking time) in accordance with the official BPA article by Kelvin Reynolds about 'observation periods' on arrival being additional and separate to a 'grace period' at the end.

- in all cases, you must include a close up actual photograph of the sign you contend was at the location on the material date.

Formal note:
Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service in the future.

Yours faithfully,
MY NAME
MY ADDRESS

KeithP

The keeper should appeal using the already written for you one size fits all blue text template appeal that you appear to have found in the NEWBIES thread.

Send it unchanged - no additions or alterations needed.

Expect the charge to be cancelled within hours.

Redx

ECP wont have bought the car park , I can assure you of that fact

the pub/restaurant chain has contracted with them as a third party parking company to police their sites , usually with an IPAD on the bar or at reception

complain to the pub or restaurant manager and get it cancelled asap , stating that WE came on the day etc , no blabbing about who was driving , the royal WE will do , before any appeal to ECP is made

the ECP appeal is submitted on day 26 following the date of issue of the NTK


or do the complaint and the appeal , both as keeper

BrownTrout

Quite often the restaurant we cancel if you complain

BraXzy

Redx wrote: »

complain to the pub or restaurant manager and get it cancelled asap , stating that WE came on the day etc , no blabbing about who was driving , the royal WE will do , before any appeal to ECP is made

the ECP appeal is submitted on day 26 following the date of issue of the NTK


or do the complaint and the appeal , both as keeper

So I'm best off going into the actual restaurant again and complaining to the manager and they could potentially have it cancelled directly?

And if not, I should wait until 26 days has passed? Thank you all for your help

Redx

correct , complain first , but do not miss the appeal deadline

the sooner the restaurant are told , the easier it is to get it cancelled

and dont for one minute think they arent responsible , its their land , not owned by ECP , you made that incorrect assumption all by yourself

its like saying the manchester Etihad is owned by the airways people , its not , its owned by Manchester Council

Half_way

pretty much as above, however you should post your compliant in here first before sending it to the restaurant.
It would also help if you could name the restaurant and its location, so we can see any trip advisor reviews ( these often flag up PPC issues) and incase another person has the same issues at the same place

Coupon-mad

BraXzy wrote: »

So I'm best off going into the actual restaurant again and complaining to the manager and they could potentially have it cancelled directly?

Yes of course.

Why would anyone not do this first? Never ceases to amaze me that this is not done by people automatically without us telling people to do it! Clearly the retailer/restaurant can cancel the scam or knows who the landowner is, if only they can.

And clearly his will not be the first complaint the restaurant has had because it never is. PPCs are a pariah and wholly unneeded parasite - a blight on businesses & repeat custom, and the sooner retailers wake up and realise that, the better.

BraXzy

So I got in touch with the restaurant and they needed proof of purchase - I personally didn't buy anything, my mate who did used cash. There's no chance they kept the receipt so they said my only option is appealing.

Are my next steps sending the template I originally posted? Am I supposed to be waiting till right near the end of my appeal time? I don't quite understand that part.

Redx

if its a big chain , email the CEO with your complaint

the point in waiting until day 26 following the NTK postal notice was in order to try and get it cancelled by the restaurant or landowner , because its better to do this landowner complaint first prior to any appeal (which is second)

the appeal is made as keeper using the blue text template, before the deadline day , day 28 following the postal notice

Coupon-mad

Why do people think they need a receipt to complain? The NEWBIES thread shows this is not the case, in the link to 'SUCCESSFUL COMPLAINTS ABOUT PPCs' where loads of complaints are shown and linked, with no receipts.

Please just do what the NEWBIES thread is telling you to do, and stop wanting to just rush to appeal, which is the LEAST successful route of the two, and only ever 'PLAN B'.