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Accommodation not as advertised

edited 21 August 2019 at 12:51PM in Consumer Rights
50 replies 3.4K views
135

Replies

  • kittennose wrote: »
    Thankfully the law doesn't agree with you.

    So if you know the law and your rights why start the thread?
  • k3lvck3lvc Forumite
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    SHAFT wrote: »
    So if you know the law and your rights why start the thread?

    'Cos obviously t'interweb is now the reference for 'the law' :rotfl:

    If caravan owner/site has anything about them they'll claim that the additional features were an upgrade that was given to the OP
  • SHAFT wrote: »
    So if you know the law and your rights why start the thread?

    The clue is in the first post.
    kittennose wrote: »
    to put a reasonable figure / proposal to them in terms of fair compensation.
  • TakmonTakmon Forumite
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    kittennose wrote: »
    If a nice view of the sea was important to you and thus you booked a sea-view room only to find on arrival you got a view of the carpark are you going to up-sticks and fly home and cancel the entire holiday so you can fight for a full refund? I doubt that.

    What if you booked a 5 star room and found yourself in a budget room? Fly straight home?

    You, and others are suggesting when missold accommodation you have 2 binary options, cancel your entire trip or accept it.

    With such a miss-understanding of basic rights is it any wonder why businesses frequently get away with so much misselling and false advertising to British consumers who are often all to happy to just accept it.

    *shrugs*

    I once arrived at a campsite that i had booked online and they didn't have the pitch that i had booked available and also some of the advertised facilities were closed.
    So i said i wasn't happy with this so i got a full refund and left. I then looking online and found a few other sites rang around and went to another site which had what i wanted and stayed there instead.
    This too me was the logical thing to do instead of having a rubbish holiday.

    So no you don't have to cancel and go home, you can get a refund and go to another site to continue your holiday.
  • BoGoFBoGoF Forumite
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    kittennose wrote: »
    So friendly.

    If you don't agree there should be any compensation given for the wrong accommodation just say so and move on. You're adding nothing but animosity.

    Your lack of knowledge wehen it comes to the law can be shown by the totally inaccurate advice given here;

    https://forums.moneysavingexpert.com/showthread.php?t=6039633
  • kittennose wrote: »
    The clue is in the first post.

    So look again at #4.
  • powerful_Roguepowerful_Rogue Forumite
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    kittennose wrote: »
    The clue is in the first post.


    How can anyone advise if you don't post any figures.


    1) How much did you pay?
    2) How much was the cost of the caravan on the cheaper site?
  • LilElvisLilElvis Forumite
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    How can anyone advise if you don't post any figures.


    1) How much did you pay?
    2) How much was the cost of the caravan on the cheaper site?

    I asked for the price and number of nights in post #6 - still to be answered, despite replies to numerous other posts.
  • Gavin83Gavin83 Forumite
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    kittennose wrote: »
    What if you booked a 5 star room and found yourself in a budget room? Fly straight home?

    You, and others are suggesting when missold accommodation you have 2 binary options, cancel your entire trip or accept it.

    It's happened to me on a number of occasions, I've cancelled the booking and found another hotel.
    kittennose wrote: »
    The clue is in the first post.

    Which you've been told several times and chosen to dismiss. I'm not even convinced you're entitled to the difference in rates but you certainly aren't entitled to compensation for being a bit sad.

    Anyway you clearly aren't interested in what people have to say or willing to answer any questions so I'll just second what others have said, I'd be asking for the difference in the cost of the caravans.

    However I think you'll disregard this so just make a figure up. Just be prepared for it to be rejected.
  • Lip_StickLip_Stick Forumite
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    Looks like the usual clique have completely missed post 15 then. They're too busy having fun attacking I expect, Kitten.
    There's a storm coming, Cameron. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
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