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Wifi Connection Issues

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  • caveman38
    caveman38 Posts: 1,311 Forumite
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    Although I have 1903 on my laptop without any issues. I'd like to take your advise and avoid that version when I upgrade my PC from W7 to W10.
    I can install the pro version but how can I prevent it from installing build 1903?
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    ^^ Just install it - only a small number (relatively) will have problems .. If you do then we can help you
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    badger09 wrote: »
    , or would you recommend I 'reset the tcpip stack' whatever that means:o

    Really appreciate folks trying to help.


    I would say if its not broke then don't fix it - but next time you have connection problems reset the stack.


    The TCPIP stack is just the layers of systems that work in the background to allow communication between the devices. Resetting them usually fixes most connection issues that aren't caused by hardware , drivers or malware
  • badger09
    badger09 Posts: 11,568 Forumite
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    Needless to say it’s gone again.

    Malware bytes came up clean. Not sure whether to try your solution or contact ISP again as this is the latest in a long series of problems.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    edited 19 August 2019 at 4:14PM
    If you other devices can connect then it really isn't an ISP issue.


    Resetting the tcp stack isn't going to break anything - it's just resetting things to how they were at a clean install


    It may or may not work - but it will rule out another possibility
  • OGR
    OGR Posts: 157 Forumite
    I might be wrong but I can't see anywhere that you have given or been asked to give the make and model of the WiFi adaptor in your system. It could be that the driver simply isn't working properly under the build of Windows 10 you currently have installed, if this is the case we may be able to find others with the same issue.

    Click start, start typing device manager and then open it up when it appears in the menu. Go to network adapters, expand and either screenshot the results or give us the model number. If you want to right click, go to properties and then the driver tab and give us the version you have installed that would be good too.
  • badger09
    badger09 Posts: 11,568 Forumite
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    edited 19 August 2019 at 5:33PM
    OGR wrote: »
    I might be wrong but I can't see anywhere that you have given or been asked to give the make and model of the WiFi adaptor in your system. It could be that the driver simply isn't working properly under the build of Windows 10 you currently have installed, if this is the case we may be able to find others with the same issue.

    Click start, start typing device manager and then open it up when it appears in the menu. Go to network adapters, expand and either screenshot the results or give us the model number. If you want to right click, go to properties and then the driver tab and give us the version you have installed that would be good too.

    It says

    Intel(R) Centrino(R). Wireless-N 2230

    Followed by another 9 items Realtek PCle FE Family Controller, then 8 WAN Miniports
  • badger09
    badger09 Posts: 11,568 Forumite
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    AndyPix wrote: »
    If you other devices can connect then it really isn't an ISP issue.


    Resetting the tcp stack isn't going to break anything - it's just resetting things to how they were at a clean install


    It may or may not work - but it will rule out another possibility

    Thanks

    I haven’t tried it yet. I guess I was confused b the other poster who said iPhones could connect on 5G but maybe laptop couldn’t
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
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    badger09 wrote: »
    Intel(R) Centrino(R). Wireless-N 2230
    A couple of things to try here...
    https://windowsreport.com/intel-centrino-wireless-n-2230-wifi-windows-10/
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    badger09 wrote: »
    Thanks

    I haven’t tried it yet. I guess I was confused b the other poster who said iPhones could connect on 5G but maybe laptop couldn’t


    That could still be the case here, but it still doesn't make it an ISP issue .. 5G just relates to which frequency the router is broadcasting its wifi signal on.


    What I meant was that if the phones can connect ok then you know that the kit is working, so it isn't an ISP issue.
    If it were me personally here then id probly update the network card/s drivers first, then reset the IP stack and see if that gets it
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