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Phonebox Direct 3 customers - There may be a way for you to cancel your contracts

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Comments

  • Neillgb
    Neillgb Posts: 574 Forumite
    Just got phonecall from 3.

    Their 'customer service' was kind enough to let me reduce my tariff at month 12. Which, bearing in mind I am on a twelve month contract, I thought was extremely helpful! There was no point in arguing the point as, after 2 minutes(a LONG 2 minutes), it became obvious that I could simply not communicate with the man 'off script'. Awful

    In short a tacky greedy organisation that feels that saying "And how are you today sir?" equals good customer service. Never again.
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