Can We File for PPI After Aug 29th If We Enquired Before Aug 29th?

[Deleted User]

To be safe, they need to make their complaint by the deadline.

They may get a quick response from their initial query, but it's too late in the day for there to be any guarantees.

[Deleted User]

JJManc1 wrote: »

So, if people are only just making enquiries as to whether they have PPI on their various accounts, it’s too late to put a complaint in?

It's not too late until midnight on August 29th. The potential problem is that your enquiries could take longer than that and if you "complain" about a financial product you may not have had it will not be a very convincing complaint. Remember that it is not somehow wrong simply to have insurance, it will only be refunded if you can show it was mis-sold.

Around 50% of current "complaints" are from people who didn't have the insurance. Obviously, they don't receive a refund.

societys_child

The whole PPI thing has been going on for years.
The original proposed deadline was delayed and extended to August 2019.
Yet so many are only just getting around to it . .

[Deleted User]

societys_child wrote: »

The whole PPI thing has been going on for years.

Decades...
Complaints about mis-sale started almost immediately the insurance was first being pushed. Only later did it become a full-scale scandal, however.

The_squirrell

"Around 50% of current "complaints" are from people who didn't have the insurance. Obviously, they don't receive a refund"
Based on my own current experience I would say that this is currently much higher, especially as many of the Claims Management companies that previously submitted enquiries, are now going straight in with complaints. Generally with no reasons why

[Deleted User]

The_squirrell wrote: »

Based on my own current experience I would say that this is currently much higher

Yeah, the stats will likely be off the scale for this final stampede....

sun73

I thought the FCA got the bank’s to treat a PPI enquiry as a complaint if raised before the 29th August. If you look at various lenders online PPI enquiry forms they mention this.

Mithos

The best thing to do is to join the crowds. Get all your paperwork and persona details out and spend a morning / afternoon on the phone.



Lots of places will be able to tell you then and there if you had some kind of PPI. Then you can ask them to log a complaint and review the sale in case it was mis-sold.



Any online / postal complaint form might go "missing" or be lost. You'd hope it wouldn't, but if it does and the deadline passes that's the end of the line.

[Deleted User]

Mithos wrote: »

Any online / postal complaint form might go "missing" or be lost. You'd hope it wouldn't, but if it does and the deadline passes that's the end of the line.

The postal route is pretty secure from being "lost" by virtue of FOS accepting that proof of posting (free from the Post Office) is proof of delivery. I agree E-mail is more doubtful.

Bradders9126

societys_child wrote: »

The whole PPI thing has been going on for years.
The original proposed deadline was delayed and extended to August 2019.
Yet so many are only just getting around to it . .

People such as myself who were 99% sure they had never had PPI didn’t feel the need to. I found out last month that I have on a mortgage dated 2004 only because I had a sports injury and couldn’t move for a week so decided to send numerous enquiries in to every single bank I had been associated to.

I didn’t check as I’ve always followed MSE advice;
Credit cards - Always interest free and pay off before introductory period ends
Loans - Always gone with one via MSE Comparison Site

So I do share sympathy for these people as that could quite easily have been me.