📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Can We File for PPI After Aug 29th If We Enquired Before Aug 29th?

Options
I'm just wondering, if I file an enquiry today and they don't come back to me by the 29th August Deadline - can I still make a claim?

I understand that claims need to be made before Aug 29th, but unsure how this is affected when you take into account enquiries and probes, and if any enquiries that are not responded to before 29th would make any claim invalid.

TIA
«13

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You have to make an actual complaint before midnight on August 29th.
  • Genex
    Genex Posts: 61 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    You have to make an actual complaint before midnight on August 29th.

    Thank you

    So would it be worth/possible to file a complaint on, say the 28th, without having a response from the enquiry?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Genex wrote: »

    So would it be worth/possible to file a complaint on, say the 28th, without having a response from the enquiry?
    ..and "complain" about what and for what reason? What "complaint" would you make about an insurance you may not have had?

    Face it, you are already too late to make a compelling complaint if you are still only making enquiries
  • Genex
    Genex Posts: 61 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Well this is my point, why have a complaint deadline of the 29th and no enquiry deadline, it's going to cause relentless problems and overhead as people will continue to spend all of august enquirying for no reason, the banks will be affording man power and staffing to dealing with all of that, again, for nothing
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    i agree genex
    this seems so badly planned
    first i knew of this stuff was when i saw fca arnie ad week ago
    have sent in some enquery but they has 8 weeks to reply so what happens then?

    this is why i have decided to give up
    stress of doing it all just makes me unhappy and its all so confusing so what is point
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Genex wrote: »
    why have a complaint deadline of the 29th and no enquiry deadline, it's going to cause relentless problems
    No "relentless" problems will ensue from this issue. You have until 29th August to make your complaint. If you are still at the enquiry stage so late in the day, then you have only one person to blame for that.
    No "enquiry deadline" is needed, nor will you get anywhere complaining on that basis..
  • MovingForwards
    MovingForwards Posts: 17,149 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Some institutions are opening PPI complaints on the back of enquiries due to the deadline approaching.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • Farmerbob
    Farmerbob Posts: 234 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Dinard wrote: »
    i agree genex
    this seems so badly planned
    first i knew of this stuff was when i saw fca arnie ad week ago
    have sent in some enquery but they has 8 weeks to reply so what happens then?

    this is why i have decided to give up
    stress of doing it all just makes me unhappy and its all so confusing so what is point

    Funny that as the Arnie adverts started in 2017.....
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dinard wrote: »
    i agree genex
    this seems so badly planned
    first i knew of this stuff was when i saw fca arnie ad week ago
    have sent in some enquery but they has 8 weeks to reply so what happens then?

    this is why i have decided to give up
    stress of doing it all just makes me unhappy and its all so confusing so what is point

    If you have already sent your enquiry and they have acknowledged it you will be fine.
    They will not entertain any new cases after August 29th.
  • So, if people are only just making enquiries as to whether they have PPI on their various accounts, it’s too late to put a complaint in?
    Is this accurate info? Just checking as some family members have just sent off the online forms today to see if they have any PPI.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.