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SVS Securities - shut down?

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Comments

  • pafpcg
    pafpcg Posts: 936 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    .........
    Has anyone had a CRM enquiry actually answered?
    How would I know?  The single CRM-quoting email I received from ITI on 29-Oct made no reference to which enquiry I had made nor to any subject matter. 

    My assumption is that it was a box-ticking exercise  by ITI middle-management to allow ITI top-management to issue assurances, to FCA or whoever, that a CRM system has been implemented so any problems in the communications between ITI & its clients are in the process of being resolved.  Pretty much a repeat of the "we've had teething problems but we're working on resolving them".
  • rnf11
    rnf11 Posts: 146 Forumite
    100 Posts First Anniversary Name Dropper
    edited 9 November 2020 at 3:48PM
    With all the excitement this afternoon after the Pfizer announcement, AJ Bell, Equinity (Selftrade) and IWeb online dealing sites are all inaccessible or unserviceable (if you do get access).
    More fire after the frying pan.....
    The FOS will be the next to get swamped.
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 9 November 2020 at 4:48PM
    pafpcg said:
    .........
    Has anyone had a CRM enquiry actually answered?
    How would I know?  The single CRM-quoting email I received from ITI on 29-Oct made no reference to which enquiry I had made nor to any subject matter. 

    My assumption is that it was a box-ticking exercise  by ITI middle-management to allow ITI top-management to issue assurances, to FCA or whoever, that a CRM system has been implemented so any problems in the communications between ITI & its clients are in the process of being resolved.  Pretty much a repeat of the "we've had teething problems but we're working on resolving them".
    When they don;t answer the CRMs, it will form the basis of my NEXT complaint to FOS. It was just a box ticking exercise by ITI Crapital but I am not going to let them wriggle out of that one - I suspected that it was to placate the FCA, but it won't wash if we don't let it!

    I've listed all the CRM numbers out and aksed them for an update..I WILL repeat this weekly for a while. 
  • RasputinB
    RasputinB Posts: 317 Forumite
    Third Anniversary 100 Posts Name Dropper
    I have been working through my dividends and the ones missing are probably due to the fact that the shares are still held in certificate form. I have deduced this because the shares held electronically transferred to my new broker without delay and the shares still sitting in the Qort account are the ones for which I haven't yet received dividends. One would have thought that all shares are held electronically these days but Leonard Curtis obviously knew that SVS still had certificates and covered themselves. (See page 11 paragraph 5.2 and 5.4 of the Distribution Plan.)
  • My son received 8 CRM numbers, all on separate emails over one day, haven't a clue what that was all about but will definitely follow up at 2 week point.  Just sent 2 'final' emails to ITI for the 2 accounts which have not transferred over, if they don't pull their finger out this time then the County Court will enter the equation.  Also contacted ShareSoc and received a prompt response which was a pleasant surprise.  I was one of the lucky ones who finally managed to trade with iWeb today, the site was jammed of course, my first hit at the 'sell' button froze but second time round it worked and share price had gone up a few more 'ps' - obviously went up a bit further after but dropped back now so happy with my small profit.
  • gibson81
    gibson81 Posts: 66 Forumite
    Second Anniversary 10 Posts
    rnf11 said:
    With all the excitement this afternoon after the Pfizer announcement, AJ Bell, Equinity (Selftrade) and IWeb online dealing sites are all inaccessible or unserviceable (if you do get access).
    More fire after the frying pan.....
    The FOS will be the next to get swamped.
    Fidelity was briefly down too. People rushing to buy IAG shares ;)
  • Anyone try trading today using Phoenix?
  • Anyone try trading today using Phoenix?
    No but couldn't get into Qort either! I wonder what sculduggery they are up to now?
  • I was able to log into my Qort account a few minutes ago successfully
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