SVS Securities - shut down?

Jamesram

My2penneth Thanks for that. Customer Relationship Management. Now there is an idea, although perhaps a Customer Relationship Initiation (CRI) for help package from M'soft would have been a better first step.

I do though, like M'soft's example of the danger of not using a CRM: "Imagine misplacing customer contact information, only to learn that your delay resulted in losing your client to a competitor."

Rather the reverse in ITI's case- all of us clients want to get lost, its only their delays which are keeping us !

Ravima

How did LC pick this company and how did authorities allow it? How can we be sure that our info has not been sent outside EU with no regard to personal date security, or worse, to countries where we would never send copies of our ID's and bank details?

Sheris

Ravima said:

How did LC pick this company and how did authorities allow it? How can we be sure that our info has not been sent outside EU with no regard to personal date security, or worse, to countries where we would never send copies of our ID's and bank details?

If you have given the details that ITI have asked for be careful, far to much detail for identify theft. 
Already proven in the amout of telephone calls on ex directory, so how far could this go in giving more info.
L&C have stated that they selected ITI as the preferred broker and the key factor in the admininistrators decision was the scope of the FCA permissions.       

bnet

Ok. I am free from these ********* of ITI Capital. Finally I sold my positions one by one (on phone) and all my money has been "rescued". 

NEVER AGAIN.

sweeter_strudel

bnet said:

Ok. I am free from these ********* of ITI Capital. Finally I sold my positions one by one (on phone) and all my money has been "rescued". 

NEVER AGAIN.

Bnet, 
I take it this was a trading account and you didn't have to sacrifice an ISA?

Or if it was an ISA it was small enough to cut and run knowing you can get it back into an ISA soon enough using the £20k annual allowance?

I'm jealous of your freedom either way....

rnf11

For the second time in a couple of weeks several pages of this thread have been removed.

Is it a poster self censoring or been put under pressure, or something else?

shiznit76

bnet said:

Ok. I am free from these ********* of ITI Capital. Finally I sold my positions one by one (on phone) and all my money has been "rescued". 

NEVER AGAIN.

just need to get your money out  now

shiznit76

Has anyone used Phoenix to sell their holdings? Tempted to do so just to get away from here

RasputinB

Why not sell by phone? It is in ITI's interest to get some trade commission rather than just transfer to another broker at no charge, much easier for them too. When selling make sure the trader is prepared to help you get the proceeds to your bank. That worked for me. If there are problems getting your cash then, thanks to information from Jamesram, it is easy to follow a legal procedure which should secure your cash.

shiznit76

so can i just phone up, say sell all my holdings and transfer cash to my bank?