SVS Securities - shut down?

RasputinB

Michael_Reynolds said:

In the absence of a Phoenix account does anyone know how to print out the Quort holdings and valuations?

I copied and pasted the holdings, transaction history etc. into Excel spreadsheets.

My2penneth

Michael_Reynolds said:

In the absence of a Phoenix account does anyone know how to print out the Quort holdings and valuations?

errrr.."right click", then "print"  ....
(and you can save as a pdf if you want).

My2penneth

Monsieur_Bourse said:

That's what I thought M2P, no it wasn't addressed to either of us, although I do not know how they could scam me, anyway as you say the deadline has expired. I can still log in to my Phoenix account, and as for my wife, well it has only been 9 weeks of 'in-progress', the new password did not work with her account.

You never know, the scammers might actually give a better service than ITI...

My2penneth

Just logged onto my PX accounts....the value of the shares in both the trading account and my ISA is zero.  Normally, one would be worried if one were to log onto a trading platform and see this....However, when it comes to ITI Capital, it is par for the course.  Actually, are they on the point of moving the accounts?  

I can still see the shares and quantities but the value is zero. There is also a cash balance.

(I also see my wife's accounts are marked as zero value in shares and a small sum of cash as well)

(maybe Monsieur Bourse's scammers have "transferred them"? .. only took them from 6pm, pretty efficient)

sweeter_strudel

Shock has over come me!
I idly logged in to my Hargreaves Account and have received the shares from my SVS/ITI ISA.
No cash as yet....
But.... brace yourselves....
They seem to have achieved a partial transfer OK - I was going to shift one holding to a separate new broker in order to spread my risk between brokers. The first half of the transfer has finally completed.
No idea as to the state of what has been left in ITI. My Qort account still lists everything and my Phoenix account is still pending approval.

Can't check how my II transfer is going (hit the snag of a delisted holding) and the II website is being over-hauled until late Sunday.

My2penneth

Remember to complain to both the FCA and the FOS...especially the latter.
https://www.financial-ombudsman.org.uk/contact-us/complain-online

( personally had enough of ITI...when they get hit with a £650 fine per complaint they will sit up....They have given us an extremely poor service,  don't let them get away with it!)

Monsieur_Bourse

My2penneth said:

Monsieur_Bourse said:

That's what I thought M2P, no it wasn't addressed to either of us, although I do not know how they could scam me, anyway as you say the deadline has expired. I can still log in to my Phoenix account, and as for my wife, well it has only been 9 weeks of 'in-progress', the new password did not work with her account.

You never know, the scammers might actually give a better service than ITI...

 

Geeba

My transfers are progressing I'm pleased to say, although I have had to intervene a few times to steer AJ Bell as they seem to be following the transfer process to the letter, which doesn't suit the ITI situation.

Having seen a few recent posts regarding unusual holding situations I browsed the LC annex PDF and noticed that there are a number of clients, like myself, who have Eridge Capital Ltd holdings (formerly New World Oil and Gas). A moot point but it's odd that the annex PDF lists them as Eridge Capital but my Qort account has reverted to the original NWOG name, in any case the holding can not be transferred as AJ say they are no longer a trading stock (and they obviously no longer have any monetary value).

However the holdings seem to have persisted so I emailed the NWOG action group for advice (http://www.nwogaction.co.uk) and got a fast response suggesting converting the holding from digital to paper form (which may incur a cost by ITI - not sure I'd be happy with that), as there is an ongoing class action that may ultimately require proof of your original NWOG holding.  Has any other holder of the stock got any more they can shed on the matter?

Monsieur_Bourse

SomeGuyinNZ said:

Monsieur_Bourse said:

SomeGuyinNZ said:

Have been reading this forum from Day 1, appreciate all the info here. 
Is there anyone who is non UK resident  (I'm in NZ) who has access to Phoenix yet? I was sent credentials a month ago but when I log in I still get "Your account application is pending approval". My wife hasn't even got to the stage where they create a Phoenix account - still only shows her QORT account.
Thanks all.

My wife and I live in France, to date I have access to my Phoenix account, although I think that it is an awful trading platform and to be honest not quite sure how it works. My wife does not have access to her Phoenix account, even though we created an account about 8 weeks ago, and then ITI created another account that is 'in progress', progress not being a word that I associate with ITI.

Merci Monsieur_Bourse. I am struggling to find a new broker to move to - every one I look at won't take non-residents (which was how I ended up at SVSXO in the first place as they were the only option). I'm not sure about Interactive Brokers - as I don't know whether I will come under the "UK" operation (what I'm really after is FSCS protection). Tried creating an IB account but can't progress as it turns out there's already an application in progress for me - which is ITI using IB in the background. Are you staying with ITI or have you got someone else you can transfer to? A little concerned that I might be stuck with ITI, their shocking service and custody fees.

I can only echo what jh_aux has posted and the brokers he/she has mentioned. I already have a live account with Saxo which I opened about 2 years ago, but I never funded the account as they wanted the initial deposit via CHAPS which would have cost me to open the account, so I thought stuff that. I think there is quite a high inactivity fee also is memory serves me right. My wife and I are both moving our accounts to HL as we both had accounts there already, hopefully you could open an account with them with a New Zealand address, at least the platform is straightforward, unlike ITI/IB. I am definitely not opened an account with IB I do not like either platform on offer. Once we have escaped from this awful outfit and things have finally been transferred to HL I may consider opening an account with Trading212. I have opened a demo account with them, and whilst the platform is not brilliant it is better than ITI/IB. The choice of shares to trade are limited, it just seems to be pot luck when you enter an epic code in their search facility as to whether the share can be traded with them. It may be handy for me as it lets you open an account in either GBP, USD or EUR, so I may start to trade some French shares.

Good luck in finding a new broker and if you discover any other brokers that will allow an account to be opened with a non UK address please let us all know.

RasputinB

Geeba said:

I browsed the LC annex PDF and noticed that there are a number of clients, like myself, who have Eridge Capital Ltd holdings (formerly New World Oil and Gas).

There were 142 holdings of JE00B65FK239 Eridge Capital Limited in the LC pdf. (I imported into a spreadsheet so it is easy for me to find anything listed.)