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SVS Securities - shut down?

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  • Nbs222
    Nbs222 Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    AP145 wrote : Just got through to ITI by phone spoke to a lady who stated many customers are having the same issue and its an IT issue and they will respond within 48 hours
    Are there anyone whose accounts are not empty
  • manted
    manted Posts: 126 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    I just checked and accounts seem to have balances. Doesnt matter either way until we are able to do something with those balances
  • Standard_Goose
    Standard_Goose Posts: 29 Forumite
    10 Posts First Anniversary
    edited 28 August 2020 at 5:13PM
    My accounts say empty on the website, but when you click on that you get a list of the stocks with a positive and then negative version. I believe this is showing them leave my SC account and go into my PX account. I am still seeing the shares on the Phoenix platform.
    There is no evidence of any information regarding dividends. I wouldn't know that the money credited was a VOD divi if i hadn't done the maths myself. A more recent BP divi (payed into my bank on the 14th from my paper certificated shares) does not appear to have been credited.
    Although I am attempting to transfer my shares out, I will not be closing the account until I have done a full audit myself of all dividends that should have been payed (especially during this interim period)

    My2P - I tried the report thing you suggested with no success.

    I half believe that they are making it easier for us to transfer cash out to incentivise us to sell our positions through them which will at least bring in a few quid to cover the cost of handling us.
  • Nbs222
    Nbs222 Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 28 August 2020 at 5:59PM
    Just checked ,  there are some values now but they are all wrong , cash and stocks.
    I just hope by Tuesday they have sorted out all balances  at least.
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 28 August 2020 at 5:39PM
    My accounts say empty on the website, but when you click on that you get a list of the stocks with a positive and then negative version. I believe this is showing them leave my SC account and go into my PX account. I am still seeing the shares on the Phoenix platform.

    I just started to reply to your email. 5 mins ago , the accounts were empty. Now I can see shares in the Qort accounts. Back to yesterday!  They appeared as I was typing this msg.

    And some cash has appeared. 

    ( I was going to say I can see no movement in or out of any accounts  ). 

    Edit: looks like a live update is currently going on as I can now see positive and balancing negative share movements! 
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 28 August 2020 at 6:19PM
    The ITI Capital IT team are working hard on the problem! 
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Previous employee of the year!

    1Et.gif 866.2K
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 28 August 2020 at 6:37PM
  • shiznit76
    shiznit76 Posts: 233 Forumite
    100 Posts Second Anniversary Name Dropper
    can you sell shares over the phone without needing set up a phoenix account?
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    shiznit76 said:
    can you sell shares over the phone without needing set up a phoenix account?
    Yes. 
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