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SVS Securities - shut down?

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  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 27 August 2020 at 12:33PM
    Yes , both my accounts are showing zero . My wifes 2 accounts are also zero.
  • Sheris
    Sheris Posts: 208 Forumite
    100 Posts Second Anniversary Name Dropper
    shawdon said:
    ***STOP PRESS***
    Very busy morning!
    Apart from the facts i highlighted earlier that my accounts are now blank and showing a value of £0 (nothing surprises me any more with ITI)!, i have now had a formal reply from a senior manager at the FCA confirming that they are reviewing ITI's conduct  very closely now and suggesting that i complain directly to David Moss at ITI and the Financial Ombudsman, although they did give me an obsolete email address for David Moss which is not very confidence inspiring.
    FCA gave me this number the other day 02075 628087. David Moss, Good Luck
  • As anyone written to their MP yet, after all this is tax payers monies that have been used and monopolising a Russian company? if they have a template be handy.
  • I'm thinking a protest outside their building might be a consideration.  It would need to be carefully planned such that the road didn't get blocked because then the  press would get involved......
  • MPs can assist their constituents in a variety of ways, from making private enquiries on your behalf, to raising matters publicly in the House of Commons.

    First steps

    Keeping the issue private, your MP might write to the relevant department or official, send a letter to the appropriate Minister or make a personal appointment to discuss the issue. These steps can often go a long way to providing a solution

  • collin618
    collin618 Posts: 28 Forumite
    Third Anniversary 10 Posts Name Dropper
    Just sent Nadia Whittome PM an email hopefully she might ask the right questions
  • Carols101
    Carols101 Posts: 10 Forumite
    10 Posts
    My onboarding accounts have gone to zero this morning, whereas I had fairly accurate balances showing yesterday. Still nothing in the Phoenix accounts but  taking it as a sign that something is happening. Ever hopeful...

  • snipkin
    snipkin Posts: 75 Forumite
    Part of the Furniture 10 Posts Name Dropper
    As I posted here earlier today, worried about the non-arrival of a large amount of cash one week after a withdrawal request, I telephoned the ITI dealing desk this morning on the 8355 number (it's the only way I can actually get through to ITI). They requested I forward my cash withdrawal request to them and they would get the problem sorted. I have now had an email reply from Head of Dealing, Private Clients:

    "I hope you are well and apologies for the issues you have had.
    I have been assured by my back office that the money has been paid for value today, please check at the end of the day to see if it has arrived. Please let me know if that’s not the case.
    I have also passed over your email to our compliance team to register your complaint.
    Thank you and once again apologies for the inconvenience this has caused.".

    I must say it feels good to get some kind of response from ITI and I feel fairly reassured now - but why has the money only been 'paid for value today' - one week later? What does 'for value' mean in this context? Anyway, let's see if it arrives now...
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    Gosh, this is a right saga for you guys, takes me back to my boker going belly up a long while ago but nothing like this

    All of you must complain to the financial ombudsman, the more of you do it now the better as they will get a good idea what you are all going through and others that lack capacity or the will to complain.
    It is your money/shares, you have waited long enough and ITI bidded for the business and it has been over a month since you should have had access to your money/etc.
  • 1.33PM UK TIME FRI 27/8/20. TRIED FOUR TIMES TO LOGIN UNSUCCESSFULLY. I KEEP GETTING A WEIRD ERROR MESSAGE FROM THE ITI CAPITAL WEBPAGE! THIS IS GETTING WORSE BY THE HOUR
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