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SVS Securities - shut down?

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  • 9406824
    9406824 Posts: 37 Forumite
    10 Posts
    How long do I have to wait before I can put a complaint into the FCA and FOS about this whole debacle and with regard to my transferring out of ITI CRAPITAL.
  • Thanks to all here for useful pointers.
    I am very relieved to hear that it is possible to deal out of positions by phone. I intend to try that for myself tomorrow. Further reassuring to hear that the 'Dealer' was kind enough to email out a 'Withdrawal form'.
    But here is the (for me) £15,000 question: Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account? If anyone can give me a positive answer to that question they will have cured an old man of his insomnia!  I have trawled several pages back on this forum and know some have applied for withdrawals but can find no mention of a successful outcome.
  • masonic
    masonic Posts: 27,343 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    How long do I have to wait before I can put a complaint into the FCA and FOS about this whole debacle and with regard to my transferring out of ITI CRAPITAL.
    You can complain to the FCA as soon as you wish, others have already done so and the more complaints the more likely the FCA will do something about it.
    To complain to the FOS, you must first complain to ITI, then wait up to 8 weeks for their final response, before you can refer your complaint to the FOS.
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 17 August 2020 at 9:16PM
    I've taken cash out of a non ISA account and received funds into my bank. I don't see the difference between an isa account v non ISA.  


    See page 256
    ( I believe others have too!)

    See "snipkin" page 249..a successful withdrawal reported.

    Page 233 " researcher16" reports success
  • masonic
    masonic Posts: 27,343 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    richNick said:
    Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account?
    Yes, and not just My2penneth above, for example see https://forums.moneysavingexpert.com/discussion/comment/77491298/#Comment_77491298

  • Halty2
    Halty2 Posts: 20 Forumite
    10 Posts
    richNick said:
    Thanks to all here for useful pointers.
    I am very relieved to hear that it is possible to deal out of positions by phone. I intend to try that for myself tomorrow. Further reassuring to hear that the 'Dealer' was kind enough to email out a 'Withdrawal form'.
    But here is the (for me) £15,000 question: Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account? If anyone can give me a positive answer to that question they will have cured an old man of his insomnia!  I have trawled several pages back on this forum and know some have applied for withdrawals but can find no mention of a successful outcome.
    Yes I've taken cash out of an ISA account, it took about a week from emailing the withdrawal form. Might be worth sending a recent bank statement at the same time, the withdrawal form doesn't ask for one but I was emailed from ITI to provide one a couple of days after sending in the form.
  • Oh I see ...ha ha.  But to be fair to them we did the deal.  Yes it took 15 minutes of messing about manually, but a) I got through and b) we did the deal (I was told) 
  • meuok
    meuok Posts: 10 Forumite
    10 Posts First Anniversary
    Unable to log in to ITI.
    Same for everyone?
  • helencary
    helencary Posts: 23 Forumite
    10 Posts
    richNick said:
    Thanks to all here for useful pointers.
    I am very relieved to hear that it is possible to deal out of positions by phone. I intend to try that for myself tomorrow. Further reassuring to hear that the 'Dealer' was kind enough to email out a 'Withdrawal form'.
    But here is the (for me) £15,000 question: Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account? If anyone can give me a positive answer to that question they will have cured an old man of his insomnia!  I have trawled several pages back on this forum and know some have applied for withdrawals but can find no mention of a successful outcome.
    Hi, yes I have. It took a week but did arrive 
  • meuok said:
    Unable to log in to ITI.
    Same for everyone?
    Couldn't get a OTP last night about half ten. Checked my Spam as the last code ended up in there suddenly... Hence no ITI login.

    Could still login to Phoenix. Still pending approval two weeks from first setting up.
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