SVS Securities - shut down?

masonic

ITICAPITAL said:

How long do I have to wait before I can put a complaint into the FCA and FOS about this whole debacle and with regard to my transferring out of ITI CRAPITAL.

You can complain to the FCA as soon as you wish, others have already done so and the more complaints the more likely the FCA will do something about it.

To complain to the FOS, you must first complain to ITI, then wait up to 8 weeks for their final response, before you can refer your complaint to the FOS.

My2penneth

I've taken cash out of a non ISA account and received funds into my bank. I don't see the difference between an isa account v non ISA.  


See page 256
( I believe others have too!)

See "snipkin" page 249..a successful withdrawal reported.

Page 233 " researcher16" reports success

masonic

richNick said:

Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account?

Yes, and not just My2penneth above, for example see https://forums.moneysavingexpert.com/discussion/comment/77491298/#Comment_77491298

Halty2

richNick said:

Thanks to all here for useful pointers.

I am very relieved to hear that it is possible to deal out of positions by phone. I intend to try that for myself tomorrow. Further reassuring to hear that the 'Dealer' was kind enough to email out a 'Withdrawal form'.

But here is the (for me) £15,000 question: Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account? If anyone can give me a positive answer to that question they will have cured an old man of his insomnia!  I have trawled several pages back on this forum and know some have applied for withdrawals but can find no mention of a successful outcome.

Yes I've taken cash out of an ISA account, it took about a week from emailing the withdrawal form. Might be worth sending a recent bank statement at the same time, the withdrawal form doesn't ask for one but I was emailed from ITI to provide one a couple of days after sending in the form.

johnburman

Oh I see ...ha ha.  But to be fair to them we did the deal.  Yes it took 15 minutes of messing about manually, but a) I got through and b) we did the deal (I was told) 

meuok

Unable to log in to ITI.

Same for everyone?

helencary

richNick said:

Thanks to all here for useful pointers.

I am very relieved to hear that it is possible to deal out of positions by phone. I intend to try that for myself tomorrow. Further reassuring to hear that the 'Dealer' was kind enough to email out a 'Withdrawal form'.

But here is the (for me) £15,000 question: Has ANYONE on this forum yet managed to extricate cash withdrawals from ITI Capital (from an Ex-SVS ISA account) and actually had the proceeds turn up on their bank account? If anyone can give me a positive answer to that question they will have cured an old man of his insomnia!  I have trawled several pages back on this forum and know some have applied for withdrawals but can find no mention of a successful outcome.

Hi, yes I have. It took a week but did arrive 

sweeter_strudel

meuok said:

Unable to log in to ITI.

Same for everyone?

Couldn't get a OTP last night about half ten. Checked my Spam as the last code ended up in there suddenly... Hence no ITI login.

Could still login to Phoenix. Still pending approval two weeks from first setting up.

My2penneth

My turn for " no OTP code". Tuesday 9:30am. 
Seems random...

richNick

Me too... can't get an answer from the trading desk number either.