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SVS Securities - shut down?

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  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    The share prices shown are not valid.
  • Sheris
    Sheris Posts: 208 Forumite
    100 Posts Second Anniversary Name Dropper
    MK62 said:
    The big question - will we get to a full year with no access...we are pretty close!!
    Already passed the year mark......thread was started at 7:05am on 3rd Aug 2019...... :(

    I knew it was close.....doesn't time fly by when you are having fun!........  
    This is more than fun, its a circus full of clowns  
  • Nbs222
    Nbs222 Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    shiznit76 said:
    anyone else having issues when trying to create a ticket with support? Can't get it to send.

    Don't suppose anyone else is having a similar problem with wrong share price showing for a company also?

    don't use line feed i.e Carriage return , type in continuous  line. you can use full stop ( "." period) and space ,  No single or double quotes.

  • shiznit76
    shiznit76 Posts: 233 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 3 August 2020 at 8:46PM
    cheers copied in to notebook, took out all punctuation, pasted back in and now sent. They don't make these things easy

    Also noticed that the other ticket i have open from onboarding process a week ago on Saturday is number 1118, tonight's ticket is 45791. Have they had almost 45k tickets generated in a week? No wonder they are drowning
  • Has anyone else yet to receive their login credentials?
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 3 August 2020 at 10:30PM
    An update today from the "special" administrators...

    https://www.leonardcurtis.co.uk/SVS/?doing_wp_cron=1596489990.3850009441375732421875

    Here's an extract....not the full text.
    "In the Joint Special Administrators' (“JSAs”) last update to clients dated 31 July 2020, we stated that 
    ITI Capital Limited (“ITI”) had informed the JSAs that a variety of fixes to resolve the various issues
    clients were experiencing would take place over the course of the weekend of 1/2 August 2020.
    The JSAs have today [3 August 2020] been informed by ITI that the issues clients were previously 
    facing using the online system have now been resolved. Furthermore, the JSAs are informed that all 
    clients with email addresses have now received their login details.
    ITI has further advised that they have distributed [at approximately 6pm this evening] an email 
    communication to clients outlining a number of useful steps to assist clients on board with ITI as a 
    client, or alternatively to assist clients in requesting the withdrawal of assets from ITI."



  • The email sent today suggests we should be able to "submit closure form" via the portal. Can anyone find this form when they login?,
  • manorhouse
    manorhouse Posts: 149 Forumite
    100 Posts First Anniversary
    Has anyone complained to the FCA about the job leonardcurtis were paid a lot of money for doing .
    I have never been treated like this buy a broker SVS the worse before this sometimes they would not pick the phone for 30 mins
    This company  not answering phone at all today i held for one hour late morning then cut off.
    They do not respond to e-mails.
    The withdraw form can not be filled in on line ?
    They seem to have trouble identifying stock i spoke to a trader at 5.30pm it was painful listening to him trying to identify one he did not seem to have a clue  40 mins completely wasted.


  • ‘Has anyone else yet to receive their login credentials?’
    Hi Davidfryer,
    I have yet to receive my login details despite ITI’s email this evening stating that everyone ‘should’ have. Needless to say I will not be holding my breath but maybe tomorrow.....?
    Absolute bunch of clowns!
  • supremetwo
    supremetwo Posts: 47 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 4 August 2020 at 12:06AM
    Nbs222 said:
    shiznit76 said:
    anyone else having issues when trying to create a ticket with support? Can't get it to send.

    Don't suppose anyone else is having a similar problem with wrong share price showing for a company also?

    don't use line feed i.e Carriage return , type in continuous  line. you can use full stop ( "." period) and space ,  No single or double quotes.

    I found the £ sign rejected. I then used GBP in front of an amount.
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