Ppi

SonOf

Dinard wrote: »

What is CMC please?
I see on mar article about why to claim for PPI that people had it without knowing and have claimed and got refund

CMC = claims management company

Yes, people who say they had it without knowing will complain and sometimes succeed. However, it is rarely successful on that particular point. Usually it is another failing that they succeed on. Regardless of your complaint reasons, the banks are required to look at all areas, not just those that you raise. If they find a failure in an area you didnt mention then they have to uphold your complaint.

System

if you dont know you had ppi how do you complain? who do you complain to?
also if you dont know you had it how can show it was misold but for another reason?

Gonna-be-debt-free

SonOf wrote: »

CMC = claims management company

Yes, people who say they had it without knowing will complain and sometimes succeed. However, it is rarely successful on that particular point. Usually it is another failing that they succeed on. Regardless of your complaint reasons, the banks are required to look at all areas, not just those that you raise. If they find a failure in an area you didnt mention then they have to uphold your complaint.

That is really useful, thank you. I was beating myself up worrying that I might not put exactly the right wording down on the reasons.