AMAZON age restricted

Azari

Although this does seem to be unreasonable on Amazon's part - as you say, supermarkets and other shops don't are not so draconian, you have to realise the rather different circumstances Amazon Logistic operate under.
They have a vast number of drivers who turn over at an incredible rate (probably because they are treated so badly by Amazon).

In order to get across to them the seriousness of the age restriction legislation, they have a 'no exceptions' rule, which protects both the drivers and Amazon, and removes the possibility of customers becoming belligerent with the drivers if they refuse to exercise discretion in their favour. If the driver can say: it's Amazon's rules, there are to be no exceptions, the customers can't take it out on them.

Must feel a bit daft if you're 80 y/o with a Zimmer frame, (or a teenager who'se disguised themselves as an 80 y/o with a zimmer frame), but there is some logic behind it.

Morglin

I’m a regular of Amazon, and had some kitchen knives delivered the other day. The courier told me it was age restricted, but just tapped in something on his gizmo and went.  I’m nearly a pensioner, but I would have complied with showing ID, even though I think sometimes it’s just so obvious that someone is over 18.  Perhaps some couriers bother more than others with the ID thing.

LilElvis

Morglin said:

I’m a regular of Amazon, and had some kitchen knives delivered the other day. The courier told me it was age restricted, but just tapped in something on his gizmo and went.  I’m nearly a pensioner, but I would have complied with showing ID, even though I think sometimes it’s just so obvious that someone is over 18.  Perhaps some couriers bother more than others with the ID thing.

It doesn't appear to be consistent. I've had the same experience as you a couple of times where they just tap the screen and other times, including last week for a kitchen slicer, that they have taken my proof and input the DOB. Doesn't really bother me either way as my drivers licence is always nearby.

badmemory

I was wondering if some Amazon delivery people have an "abort" screen, as before Xmas when taking a delivery (my son's alcholic Xmas present to me), the delivery person started asking for ID then tapped his screen & said oh that's okay I don't need to see it again!  Which implied to me that he had me showing as over 18.  Of course it could relate to the loooong length of time I have held an Amazon account.  But I would far rather they asked me for an ID/age check than deliver something to a 16 year old that they shouldn't.

AspiEd

To all you young "Old Fogies" out there (like me!), be warned!
The id requirement now extends to BIONA ORANGE JUICE and BOLS Fruit Syrups. I have 2 separate orders due for delivery today and:
"Age Restricted Delivery: Someone over the age of 18 with a valid ID must be present for this delivery"
is at the top of both orders.
I can understand that folk at amazon think anything labelled BOLS must be alcoholic, but haven't quite got my head round BIONA.
An insult to paranoia, but my own fault for shopping with them.

NatP08

I ordered 3 bottles of whiskey for Christmas presents, which I have ordered alcohol before. First time my partner (age 54) went to the door and was asked for his DoB, second time I went to the door (age 32) and they didn't even bother asking me for ID. Yesterday I went to the door and the driver demanded ID before he'd hand over the whiskey, I came in to get my ID and my partner went to the door, clearly well over here age. He still said he needed to see ID not just take his DoB. On presenting his ID the driver then took a photo of it (without even asking if he could) my partner asked him what he was doing as that has his personal details on and he has no legal right to do that and he kept saying he has to have it for Amazon. After ringing Amazon to say he wants confirmation the photo has been destroyed, they did nothing but log it as a complaint. Were still waiting for a phone call to confirm it has been destroyed. Who would be responsible if someone stole his hand held device? And used my partners information illegally? The first thing the person on customer complaints said was you don't need to show ID if you are clearly over age. 

jon81uk

NatP08 said:

I ordered 3 bottles of whiskey for Christmas presents, which I have ordered alcohol before. First time my partner (age 54) went to the door and was asked for his DoB, second time I went to the door (age 32) and they didn't even bother asking me for ID. Yesterday I went to the door and the driver demanded ID before he'd hand over the whiskey, I came in to get my ID and my partner went to the door, clearly well over here age. He still said he needed to see ID not just take his DoB. On presenting his ID the driver then took a photo of it (without even asking if he could) my partner asked him what he was doing as that has his personal details on and he has no legal right to do that and he kept saying he has to have it for Amazon. After ringing Amazon to say he wants confirmation the photo has been destroyed, they did nothing but log it as a complaint. Were still waiting for a phone call to confirm it has been destroyed. Who would be responsible if someone stole his hand held device? And used my partners information illegally? The first thing the person on customer complaints said was you don't need to show ID if you are clearly over age. 

What information would they gain and use illegally from a photo of an ID? Amazon already have your name and address to make the delivery! 

sheramber

Why do people get so upset at having prove their age? You should be flattered hat you look  so young.

NatP08

They can gain driving license number, full name, it was my partners ID they took a photo of, hes never ordered anything off Amazon so they have never had his details. And one thing they could finish use his details to insure a car, when they stop paying and cause an accident who will they be going after? That's just one example. I'm sure someone with right network and knowledge could do a whole lot worse. The problem isn't showing the ID its the photo that is the issue. 

DCFC79

NatP08 said:

They can gain driving license number, full name, it was my partners ID they took a photo of, hes never ordered anything off Amazon so they have never had his details. And one thing they could finish use his details to insure a car, when they stop paying and cause an accident who will they be going after? That's just one example. I'm sure someone with right network and knowledge could do a whole lot worse. The problem isn't showing the ID its the photo that is the issue. 

Why would you not refuse to show your/his ID and reject the delivery and buy elsewhere.
Ive not had the issue your describe but all employees of all firms are different.