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Just Eat is the worst company ever.

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24

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  • HappyUser
    HappyUser Posts: 301 Forumite
    Another brilliant thing about Just Eat: they allow you only 5 min to cancel an order but they can get away with a 2h delay to deliver. So if after an hour you want to cancel, you pay the half price for nothing!
  • steampowered
    steampowered Posts: 6,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why can't you just call the restaurant directly?
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    bris wrote: »
    Seriously, what did you do before just eat came along? You do know your local take always will also have their own delivery service too, right?

    There were takeaways before just eat? No way. How did you do an online order without their handy app?

    You will be saying you could ring them up next.
  • Just eat do not have their own delivery drivers???
    Uber eats do.
  • RichardD1970
    RichardD1970 Posts: 3,796 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I always phone my order direct and collect. 10% discount for collection round here and your face gets known so you get free extras as a loyal customer. :money:
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I always phone my order direct and collect. 10% discount for collection round here and your face gets known so you get free extras as a loyal customer. :money:

    My local Indian has launched their own app - a stonking 25% discount for delivery or collection. And they make the best Jalfrezi in the area so husband has found curry nirvana.
  • preable
    preable Posts: 2,114 Forumite
    Debt-free and Proud! Mortgage-free Glee!
    Okay to address your concerns.

    1. They are not a monopoly. There are many other food delivery companies.

    2. You 100% can just call the restaurant and order. What do you think is stopping you? Many of my local ones offer discount if you order direct as it saves them the JustEat fee, but they do appreciate the JustEat advertising boost.

    3. JustEat has zero control over the prices of the food, and the food prices are not all the same.

    4. I do not come from a large city but I have never seen a JustEat employee driver. They are all drivers employed by the restaurant. How on Earth would a just eat driver even work? They have so many places? This sounds more like how Deliveroo works...

    Anyway, all your points are wrong. No idea where you are getting half of your ideas from as they simple aren’t correct.

    For point 4 you are wrong they have there own drivers for some companys like kfc, subway, burger king (the big ones) The local ones like your local indian have there own drivers!
    thats why when you order a kfc you can track your driver as the just eat drivers app lets you track the driver.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This is the worst thread ever. I came on here to read genuine consumer rights issues and have been forced to read this twaddle.

    Please tell me when you start another thread so I can make sure I read it and get angry all over again.
  • cannugec5
    cannugec5 Posts: 637 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Where I live there are no deliveries. There are 2 takeaways 1 Indian and 1 Chinese and you have to go and pick it up yourself or arrange for a taxi. Think yourself lucky that you have options even if they are not what you would prefer.
  • Marcon
    Marcon Posts: 14,390 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    Learn to cook.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
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