No appeal allowed!

Fruitcake

[Deleted User] wrote:

No sprry to be confusing - there are 3 addresses.
address 1 (my mothers) log book is registered there and hasnt changed - no-one has contacted me here.
address 2 (my old address) UKPC contacted me here but i never received it and first correspondance was from DRP at my new address.
third address (my current address) DRP contacted me here, licence was changed to this new address a month before my PCN.
So no original fine was to the incorrect address, an old address for me.

As already advised, have you contacted the DVLA to ask who obtained your personal data and when, and if so what address did the DVLA have on record for the vehicle at the time of the request.

How do you know UKPC contacted you at address 2 if you never received anything?

DRP are debt crawlers and use tracing procedures/agencies to find people. There are various methods of doing this, but getting information from the DVLA via your driving licence isn't one of them. The licence issue is a blue kipper and has nothing to do with this.

I don't understand what the sentence in bold means, even discounting the fact that you have not received a fine.

Have you sent the SAR as already suggested?

What happened when you complained to the landowner/bowling club? Do you have proof the signage was changed after the alleged event took place?

[Deleted User]

Fruitcake wrote: »

Hopefully The Deep will realise he has made a mistake and correct the link in his post.

Meanwhile contact the DVLA and ask them who requested your personal data and when. State that you believe this service to be free.
In addition, send an SAR to the scammers as per the NEWBIES.

Double check the address on your V5. Don't just guess, get it out and look at it. Check the address and the date on which it was registered to you at that address.

Ignore debt collectors as they have no powers other than the ability to send you poor quality bog paper.

Hello, sorry just re-read newbies section and not sure what a SAR is? Also I can't use the online form as suggested as they say its with the debt collectors so should I post?

KeithP

SAR = Subject Access Request.
That and many other commonly used abbreviations are explained in post #5 of the NEWBIES thread.

Yes, by post is fine. Just send it standard First Class getting a free Certifcate of Posting from the Post Office counter.

Quentin

Acronyms used here are explained in the newbies FAQ thread.

See post#5 there

Who's online form are you trying to use?

[Deleted User]

Quentin wrote: »

Acronyms used here are explained in the newbies FAQ thread.

See post#5 there

Who's online form are you trying to use?

I have tried to use UKPC online form as newbies said not to send them letters, but now I cant use that system then i'll need to send them a letter.
Thanks for your help

[Deleted User]

Fruitcake wrote: »

As already advised, have you contacted the DVLA to ask who obtained your personal data and when, and if so what address did the DVLA have on record for the vehicle at the time of the request.

How do you know UKPC contacted you at address 2 if you never received anything?

DRP are debt crawlers and use tracing procedures/agencies to find people. There are various methods of doing this, but getting information from the DVLA via your driving licence isn't one of them. The licence issue is a blue kipper and has nothing to do with this.

I don't understand what the sentence in bold means, even discounting the fact that you have not received a fine.

Have you sent the SAR as already suggested?

What happened when you complained to the landowner/bowling club? Do you have proof the signage was changed after the alleged event took place?

Thank you so much for your time in replying to me, I really appreciate it.

Ok so I spoke to DVLA today and sadly the car is registered to an old address...totally my fault on that one then, not my mothers address at all. I didn't receive any letters then from UKPC and only from DRP when the initial period had lapsed. (will sort this today!!)
Secondly, when I initially complained to the venue they replied as following (the fine I received is from March)

Dear customer,

The signs and camera have been in place since before Christmas, this was due to the carpark being full with cars that was not customers. This then meant there was not enough spaces for genuine customers to park and became unsafe.

This then went live in February 2019.

We have added extra signs on all till points and the front door for customers viewing inside the building. This is an enter your registration and is valid till midnight the same day.

We can’t access the data from UKPC or have any dealings with any issues of these fines. This is controlled by UKPC.

As a genuine customer – bank statement or receipt can be used as an appeal on the back of the letter either online or by letter. UKPC are looking into the fines for genuine customers.

I have since logged an official complaint with the venue (template used from on this site) and I have sent DRP two letters asking for a period of appeal, which have been denied. I have written to my local MP but not yet heard back and I have spoken to DVLA today and they don't keep records of address requests but confirmed that anyone asking would have been given my old address.

Taking all this in to account, would you still advise doing a SAR? What are my options now?
What makes me so cross is that anyone visiting the venue (and there have been many as the new parking system has been featured on the front page of our local paper by many people who have been unknowingly caught out) is a situation where a trip out with the family cost £160 more than expected :mad::mad::mad::mad::mad:

Coupon-mad

[Deleted User] wrote:

I have tried to use UKPC online form as newbies said not to send them letters, but now I cant use that system then i'll need to send them a letter.

No, you don't.

The section in the NEWBIES thread about sending a SAR (and address rectification notice) by email, tells you EXACTLY how to find any parking firm's DPO email.

This does not cost you £160. Calm down and read the relevant parts of the sticky thread.

You won't be paying it, but you need the right address confirmed.

Taking all this in to account, would you still advise doing a SAR?

Yes, by email, like the NEWBIES thread tells everyone (in your case, also emailing to RECTIFY YOUR ADDRESS DATA) and ignoring DRP (COMPLETELY) again like the NEWBIES thread tells everyone in the 4th post - I can't make it any clearer than I spell out there!

You are not at appeal stage; you will NOT get an appeal, so no need to read the first post of the sticky thread as that's not for you.

[Deleted User]

Coupon-mad wrote: »

No, you don't.

The section in the NEWBIES thread about sending a SAR (and address rectification notice) by email, tells you EXACTLY how to find any parking firm's DPO email.

This does not cost you £160. Calm down and read the relevant parts of the sticky thread.

You won't be paying it, but you need the right address confirmed.

Yes, by email, like the NEWBIES thread tells everyone (in your case, also emailing to RECTIFY YOUR ADDRESS DATA) and ignoring DRP (COMPLETELY) again like the NEWBIES thread tells everyone in the 4th post - I can't make it any clearer than I spell out there!

You are not at appeal stage; you will NOT get an appeal, so no need to read the first post of the sticky thread as that's not for you.

Thanks so much for your time.

I have found that when referring to the newbies section i've only thought it was the FAQ bit......face palm...
I've just discovered so much information in the different posts underneath it!!
I've now sent off my SAR to DVLA and have found the email address for UKPC; DPO@ukparkingcontrol.com for reference for others.
However I am only becoming unstuck on the template for the UKPC SAR, i find a template and then a post underneath saying not to use that one or data needs updating and with me needing to do the address recitifcation also I just need to make sure im sending the right one.
Can you please advise and then I will be happily on my way

[Deleted User]

Sorry! Me again!! I found it now and its been sent off so no need to help me

[Deleted User]

Thank you for your enquiry regarding information held on our DVLA records on the above vehicle.

Firstly, I can assure you that the DVLA takes the protection and security of its data very seriously and has procedures in place to ensure data is disclosed only where it is lawful and fair to do so.

Regulation 27 of the Road Vehicle (Regulations and Licensing) Regulations 2002 provides a legal gateway for the release of information.

The law allows the DVLA to release information from the vehicle record to third parties including car parking companies who can demonstrate they have reasonable cause to receive it. Disclosure in these circumstances does not breach the Data Protection Act and the information Commissioner’s Office is fully aware that data held on the DVLA’s records is released in this way.

This situation has not changed with the implementation of the General Data Protection Regulation which came into effect in May 2018.

Please note. The DVLA does not make decisions based solely on automated processing including profiling. Therefore, this right is not applicable to the personal data processed by the DVLA.

You have the right to complain to the Information Commissioner’s Office if you believe that the DVLA has not handled your request to exercise your right appropriately. Please write to The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF

I realise you will be disappointed with my reply, however I regret I am unable to assist you on this occasion.