Parcel didn't arrive within 24 hours, despite being described as "24 hour tracked with Royal Mail"

custardy

Fosterdog wrote: »

If the seller says they sent it yesterday to arrive today have they given you the tracking number? I always get a text in the morning when I have a Royal Mail tracked item being delivered that gives me an estimated time of delivery and the tracking number.

Depends on the sender populating the data in the pre advice to RM.
Not all do.

soolin

Fosterdog wrote: »

If the seller says they sent it yesterday to arrive today have they given you the tracking number? I always get a text in the morning when I have a Royal Mail tracked item being delivered that gives me an estimated time of delivery and the tracking number.

Many buyers don't have their telephone number easily available on ebay anymore- none of my buyers will get a text from RM as I don't even bother searching to see if I can find a number for RM to text.

I tend to find it is the big companies that use the RM text service as many of those companies request that the buyer add a number to the order for that very reason.

AndyPix

Calpol4life wrote: »

I’m glad it has been delayed.

What is that hostility all about ???


Way to make the new user feel welcome

Sluggor

The seller decided to give me a full refund for the delivery and I got the package the day afterwards so it all worked out!
Thanks to everyone for their advice, it's much appreciated!