Collecting a ATM card and pin in a Bank

I have to switch from my current Bank to another Bank and I am thinking of Nationwide . My problem is it will not be safe for the new Bank to send my cash card and pin to my address as several other people live in the house as well and important letters from Banks have fallen in to the wrong hands in the not to distant past

My question is if I open a new account with a Bank can I collect the card and the pin in the branch where I opened the account ? or does the card and the pin have to b e sent to you by post
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