Do you want a receipt? Yes I need to check.
It's understandable that supermarkets and us seek to minimise waste and environmental impact. Thermally printed receipts are not particularly environmentally friendly.
However, about one in five of my transactions are scanned incorrectly. Sainsbury's smaller stores are especially poor, as are most Coops, and need to be checked each time.
Today, in Sainsbury's, the checkout assistant put down two packets of biscuits, and then scanned them a second time. When announcing the bill it was of course wrong. So then I got a dirty look for:
1. Challenging it with a queue building
2. Being able to work it out in my head
On another occasion I had a half-heard "it's only a few pence" which would of course been denied had I made it an issue.
Is this trend towards trying to NOT give a receipt legal?
However, about one in five of my transactions are scanned incorrectly. Sainsbury's smaller stores are especially poor, as are most Coops, and need to be checked each time.
Today, in Sainsbury's, the checkout assistant put down two packets of biscuits, and then scanned them a second time. When announcing the bill it was of course wrong. So then I got a dirty look for:
1. Challenging it with a queue building
2. Being able to work it out in my head
On another occasion I had a half-heard "it's only a few pence" which would of course been denied had I made it an issue.
Is this trend towards trying to NOT give a receipt legal?
Under no circumstances may any part of my postings be used, quoted, repeated, transferred or published by any third party in ANY medium outside of this website without express written permission. Thank you.
0
This discussion has been closed.
Latest MSE News and Guides
Replies
I normally take a receipt unless it's a magazine at the shop I go to in the morning, my partner makes a point of taking the receipt as it annoys him them even asking.
I can't help thinking that you must have particularly poor stores where you are. I check all my receipts, and probably find an error about once or twice a year. So maybe one in five hundred.
I agree, there are rarely errors on mine, but if there are I just go to Customer Services and get it sorted.
As someone who likes to check this weeks prices against last week & last month, (raising teenagers is not cheap), and also who can only reclaim certain expenses with a receipt I like the little bits of paper. If more store loyalty included emailing the days shop and prices to me I might see what our Accounts team reckoned (likely they'd think too easy to edit) but that wouldn't reassure security swiftly enough.
People dont take 1 because they don't see a point eg when buying the daily lunch or a some drink for the evening.
A lot of people have no care to check they aren't being robbed by false transactions, they won't get till receipts and also will not know if they use contactless payments if they authorised it in the first place, were charged wrongly, etc.
The same attitude against not bothering about their finances is why many people could womble at Asda and Tesco before, so many receipts left in supermarkets and car parks it was always surprising to see. Each one represented someone who didn't care.
Also if you buy something (meat sometimes, whatever) that has something that beeps when you go out of the store you need to prove you bought it and are not stealing it. I have had occasions where at the manned counter they swiped to remove the security protection but it didn't work and it beeped when I was going out of the store. You need a receipt.
Self-scanning is good as you can see everything is charged correctly as you go along, at your pace.
I always take a receipt, but only because I think it would be hassle to have the store check the till records and CCTV in the event of a problem.
I would be okay with it if the receipt details were somehow accessible online instead, as long as it was instantaneous.
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy