current account help

Terry_Towelling

Basia022, I'm a little confused (doesn't take much these days) but how does a mobile phone give rise to £30's worth of inconvenience per month?

Surely, it is not so different to a standard landline telephone - just a bit smaller and more portable. If the £30 figure is based on cost then I must be on the most amazing deal ever. I have an old mobile on PAYG. Phone cost about £20 and I spend about £15 a year on texts (mainly). If you just get incoming texts, you could slash such an extortionate outlay to little more than the cost of a cheap mobile.

If you wish to use online banking and insist that tech. will only be tolerated if it makes your life easier, then surely having a mobile phone to continue banking with Santander would meet that requirement precisely.

Ben8282

Get an old mobile phone. You don't need a smartphone any old phone will do to receive an SMS and you can pick one up for less than £5.
Get a PAYG SIM and top it up with £10. Don't use it and it will last forever.
Problem solved.

100dollarbill

Ben8282 wrote: »

Get an old mobile phone. You don't need a smartphone any old phone will do to receive an SMS and you can pick one up for less than £5.
Get a PAYG SIM and top it up with £10. Don't use it and it will last forever.
Problem solved.

Valid suggestion, but, in my humble opinion - I believe it should be down to the client if they want to use a mobile phone for internet banking verification. Nobody should be forcing anyone to get a mobile phone or do anything if they don’t want to.

Zanderman

100dollarbill wrote: »

Valid suggestion, but, in my humble opinion - I believe it should be down to the client if they want to use a mobile phone for internet banking verification. Nobody should be forcing anyone to get a mobile phone or do anything if they don’t want to.

Yes, but.... you can't do internet banking without a computer, or a phone, or a tablet. It needs some kit. It aint a given, or a right to have internet banking. You need to invest in a gadget or two to make it work. So it's never 'down to the client'. The client needs to have a gadget.

The rules are changing (for the client's benefit - this is a security improvement, required by law) and so the gadget scenario is changing. That's all. Nothing to get over-excited about.

And, as has been pointed out, it's not a hardship unless you make it one. A basic dumbphone with a payg credit will suffice. An outlay, if you shop around briefly, of less than £20. And, if you send a text every few months to stop the sim expiring, that will last years without further expenditure. (meanwhile, that pc you use for internet banking, costs several £100s and becomes obsolete quite quickly)