How long for RBS card reader?

There seems to be a problem transferring money out of the newly opened RBS accounts & so you need a card reader. Fair enough i suppose.


Ordered a card reader for 4 people (ordered through each account) on Sunday 30th June.


Still waiting on them for all 4 people at 2 different addresses. How long do these things take to arrive?

Comments

  • sausage_time
    sausage_time Posts: 1,337 Ambassador
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    You can transfer up to £750 via app with no card reader needed - is that an option?
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  • Some branches hand them out if you ask
  • JustAnotherSaver
    JustAnotherSaver Posts: 6,709 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    You can transfer up to £750 via app with no card reader needed - is that an option?
    Ah so you can do it via an app but not online?


    Not really fussy how it's done. I'll take a look.

    !!! wrote: »
    Some branches hand them out if you ask
    My nearest branch is about 30-40 miles away.
  • MovingForwards
    MovingForwards Posts: 17,138 Forumite
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    Do you have another card reader for a different bank? If so try it, sometimes they are universal.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • mrmajika
    mrmajika Posts: 987 Forumite
    Part of the Furniture 500 Posts Combo Breaker Photogenic
    As the above poster says, other card readers will work with it.

    Barclays and nationwide are two that I know of.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right! :D
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    mrmajika wrote: »
    As the above poster says, other card readers will work with it.

    Barclays and nationwide are two that I know of.

    The problem the OP may have as happened to me when I tried to change the address on my recently opened NatWest account is that despite saying "No thanks" to ordering a card reader because I had one, they wouldn't let me access the page because they didn't think I had a card reader.

    It may be different for transfers but I had to just give in and accept a completely unnecessary card reader just to satisfy them and it took a few weeks to arrive.
  • JGB1955
    JGB1955 Posts: 3,796 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Barclays, NAT West and Nationwide card readers are all interchangeable. Try one of them, or ask to borrow one from a friend or neighbour
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I was told by RBS that if I waited 2 days after ordering a card reader, I would then be able to use pretty much any other card reader that I had. I did and it worked just fine.
  • JustAnotherSaver
    JustAnotherSaver Posts: 6,709 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    Thanks a bunch. My Nationwide one works.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    I was told by RBS that if I waited 2 days after ordering a card reader, I would then be able to use pretty much any other card reader that I had. I did and it worked just fine.

    That occurred to me but thankfully I managed to phone them up and change address.

    It's still ridiculously wasteful to not let people say "I have a card reader" and let them get on with their business.
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