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How long for RBS card reader?

JustAnotherSaver
JustAnotherSaver Posts: 6,709 Forumite
Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
in Budgeting & bank accounts
There seems to be a problem transferring money out of the newly opened RBS accounts & so you need a card reader. Fair enough i suppose.


Ordered a card reader for 4 people (ordered through each account) on Sunday 30th June.


Still waiting on them for all 4 people at 2 different addresses. How long do these things take to arrive?

Comments

  • sausage_time
    sausage_time Posts: 1,828 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    You can transfer up to £750 via app with no card reader needed - is that an option?
    I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Some branches hand them out if you ask
  • JustAnotherSaver
    JustAnotherSaver Posts: 6,709 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    sausage_time wrote: »
    You can transfer up to £750 via app with no card reader needed - is that an option?
    Ah so you can do it via an app but not online?


    Not really fussy how it's done. I'll take a look.

    !!! wrote: »
    Some branches hand them out if you ask
    My nearest branch is about 30-40 miles away.
  • MovingForwards
    MovingForwards Posts: 17,178 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Do you have another card reader for a different bank? If so try it, sometimes they are universal.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • mrmajika
    mrmajika Posts: 988 Forumite
    Part of the Furniture 500 Posts Combo Breaker Photogenic
    As the above poster says, other card readers will work with it.

    Barclays and nationwide are two that I know of.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right! :D
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    mrmajika wrote: »
    As the above poster says, other card readers will work with it.

    Barclays and nationwide are two that I know of.

    The problem the OP may have as happened to me when I tried to change the address on my recently opened NatWest account is that despite saying "No thanks" to ordering a card reader because I had one, they wouldn't let me access the page because they didn't think I had a card reader.

    It may be different for transfers but I had to just give in and accept a completely unnecessary card reader just to satisfy them and it took a few weeks to arrive.
  • JGB1955
    JGB1955 Posts: 3,956 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Barclays, NAT West and Nationwide card readers are all interchangeable. Try one of them, or ask to borrow one from a friend or neighbour
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I was told by RBS that if I waited 2 days after ordering a card reader, I would then be able to use pretty much any other card reader that I had. I did and it worked just fine.
  • JustAnotherSaver
    JustAnotherSaver Posts: 6,709 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    Thanks a bunch. My Nationwide one works.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Terry_Towelling wrote: »
    I was told by RBS that if I waited 2 days after ordering a card reader, I would then be able to use pretty much any other card reader that I had. I did and it worked just fine.

    That occurred to me but thankfully I managed to phone them up and change address.

    It's still ridiculously wasteful to not let people say "I have a card reader" and let them get on with their business.
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