Premier Park Requesting Drivers Details

Zekester

Hi,

Just wanted some advice about a PCN received which has been appealed with Premier Park.

To summarise -

Vehicle was parked in a private car park when an incorrect VRN had been entered.

Appealed over the weekend using the template on this forum and didn't name the driver. Informed them the incorrect VRN had been entered and that they should check their records for (XXXX XXX) VRN rather than the one stated on the PCN and that no loss was made by them or their client.

Received the following response from them today -

We note your comments and must refer you to the Protection of Freedoms Act (PoFA) 2012, Schedule 4 - Recovery of unpaid Parking Charges.

We must therefore request that the details of the driver of the vehicle at the time of the contravention are supplied; this must include their full name and serviceable UK postal address. If you are unwilling or unable to provide these details the registered keeper of this vehicle will remain liable for this PCN. This information should be provided by th July 2019. Please note, Premier Park Limited will not reply to any correspondence until after the above date, if the requested information is not provided.

If we do not receive this information by the date given, the registered keeper of the vehicle at the date of event will be held liable.

Please could you advise what the best course of action would be. Do I disclose the driver's details only for them to say, no the PCN still stands or just ignore them? The ticket got thown away when the car was cleaned :mad:

Any help would be greatly appreciated. Thanks!

KeithP

Ignore that letter and wait patiently for your appeal rejection and PoPLA code.

The NEWBIES thread explains exactly why you should not give away the driver's details.

Now, before doing anything else, edit your post above to remove all clues to the driver's identity.

Zekester

Thank you, edited. Do you know if they will issue the appeal rejection and code via email or post out a letter? I will read the Newbie thread on what to do with PoPLA code.

KeithP

More editing needed.

It was the driver who had the child with him/her.

It was the driver who entered the incorrect VRN.

The parking companies trawl this forum just waiting for people to trip themselves up and can try and use your posts against you.

Zekester

My bad. Thanks again, re-edited.

beamerguy

If we do not receive this information by the date given, the registered keeper of the vehicle at the date of event will be held liable.

Whoops a phishing attempt just like the phone scammers

Proving their claim is a problem for them and if they continue using dodgy legals who add on scam fake amounts, the chances they will win drops dramatically

Redx

Email a SAR to the DPO at this PPC for pdt records around the time the ticket was issued and include your own VRM and the possible incorrect VRM if it is known, plus the amount paid, making them issue a reply containing the proof of purchase

In future keep all paid for tickets for several months as they are proof of purchase same as your Argos receipts etc

https://www.moneysavingexpert.com/team-blog/2017/05/throwing-pay-display-ticket-away-use-cost-100/

The_Deep

A wrong VRN is very often regarded by a judge as a trifling matter, not really a BOC at all, and any claim in court is likely to be thrown out, read this

https://en.wikipedia.org/wiki/De_minimis

Nine times out of ten these tickets are scams so complain to your MP.

Parliament is well aware of the MO of these private parking companies, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

Zekester

Thank you all for the advice, it is much appreciated. I will email them a SAR requesting the proof of purchase and let you know how I get on and yes I will most definitely be writing to my MP to complain - anything to help assist in shutting these scamming !!!!!!!s down.

Scoobylou9

If you appealed via email then they will most likely issue the rejection letter and popla code by email too. That’s what happened to me anyway.

Zekester

So I received the following letter from Premier Park following the SAR -



To maintain confidentiality and ensure that we do not disclose any personal data, except to the individual to whom it is applicable, the law allows us to take reasonable steps to establish and confirm your identity before we can provide any information. Please provide us with proof of your identity, in the form of a scanned copy of two of the following:

• Driving License
• Passport
• Council Tax or Utility Bill (not more than 3 months old) showing your name and address
• Any other official document which confirms your identity (please ensure any financial information is redacted if providing evidence from a bank or credit card statement)

If your SAR relates to a Vehicle Registration Mark we also require proof that you are entitled to details for the data in connection with the vehicle in question. This must be provided in the form of a scanned copy of one of the following:

• The ownership details from the V5 Logbook
• Written authorisation from the Registered Keeper named on the V5 Logbook where this is not listed as yourself

Please be advised that we will complete your SAR within 30 days of the above information being provided. Should you be dissatisfied for any reason you are reminded that you have the right to raise a complaint with the ICO, details for which can be found in our Privacy Policy.


I feel a little uncomfortable providing them with all this information. They really need all of this just so they can send me a copy of the proof of purchase for the ticket? I get data protection but this feels like they are making me jump through as many hoops as possible. Should I send them the info requested?