PCN outside own home REDUX

born_3

Holy 'step back in time to those giddy days of 2014':


https://forums.moneysavingexpert.com/discussion/4957658/pcns-outside-my-own-home


So UKPC ("...We are The Parking Professionals.With UK Parking Control,you're always in safe hands") 'hit' our development this morning at 05h40 and I (amongst many others) received a PCN for "Parked displaying a non valid permit" (incidently it still mentions the same bogus address) which is cobblers as my permit was nicked along with my previous car last summer.

nosferatu1001

Why do you need a permit? What does your lease / AST / tenancy agreement say about your rights to park?

Coupon-mad

Was your car not displaying any permit?

Tell ALL the neighbours to submit the NEWBIES appeal on DAY 25 (NOT SOONER) and tick 'registered keeper' NOT DRIVER!! on the UKPC website at the end of this month, and NOT to reply when UKPC ask who was driving.

Then you should all get POPLA codes in August and can win based on no NTK.

Fruitcake

Don't forget to complain to your MP about this unregulated scam, and tell everyone else to do the same.

How about printing off a few flyers as per C-m's suggestion and put one on every car in the residential area, including a comment about complaining to their MPs as well.

born_3

Coupon-mad wrote: »

Was your car not displaying any permit...

My old car and permit was nicked in August last year. I've contacted UKPC requesting a new one who told me to go through the management agents who, in turn, told me to go through our housing association...and I haven't received one. In fact, irony upon irony, I do remember the UKPC rep on the phone telling me that they couldn't directly issue a replacement as I might be trying to "...scam them..."!


Judging by the previous behaviour of this, ahem, esteemed organisation I'm expecting a deluge of PCNs over the next few weeks.


Something I will ask though - I have a very good relationship with our housing association's (HA) plumber (as my dad was one). On one of his visits I urged him to use one of our visitors permits when parked in one of my two spaces. Something that stuck in my mind was his reply that our parking spaces, literally, in front of our homes are 'owned' by the HA - I just thought it was an 'opinion' but I can't help noticing that the lamp-post in the centre of our block of four HA homes (and eight spaces) is the only one one in our development (the rest all privately owned) with a UKPC T&C 'warning' poster?

Coupon-mad

In fact, irony upon irony, I do remember the UKPC rep on the phone telling me that they couldn't directly issue a replacement as I might be trying to "...scam them..."!

Phone them up again and record the call. This is one of the few times to phone a PPC, and I don't mean to discuss the appeal or PCN (at all), I mean to re-enact that earlier conversation like the PCN(s) never happened...ask nicely about the new permit and tell them the MA and HA have said to contact UKPC. Push for an answer, ask why they can't reissue one as clearly you and your family/flatmates are residents with a right to park.

Hopefully the person will give the same waffle as before. That's what you want!

At the end, tell them you've recorded the call, and put the phone down. Don't tell them at the start.

born_3

Unfortunately, in a red mist once I saw the PCN I fired off an email to UKPC pointing out:
1. I was a resident it was my spot.
2. They've done this to me before.
3. I'd previously requested a replacement permit for the one that was stolen along with my car.
4. I wanted a POPLA code.


So I was unable to follow @coupon-mad's advice. I've tried a few recording apps on my mobile - but they're useless.



But I've just got an email (which, incidently, had a "UKPC have asked to be notified when you read this message" security notifier) from them saying:

Thank you for your recent correspondence in relation to the above Parking Charge. On the date of the breach of the parking terms and conditions our records confirm that you were the registered keeper of the vehicle involved. It is not our intention to cause undue worry whilst enforcing our client's terms and conditions of parking and we investigate every appeal to ensure the validity of the Notice issue. If, as per your letter, you believe that your vehicle has been used without your consent, or that the numbers plate has been cloned, please provide us with a crime reference number so that we may look into this matter further.
Your Parking Charge has been on hold whilst on appeal and will remain on hold for a further period of 35 days from this letter whilst we await further communication from you.

So what do I send them in 35 days time (which I assume starts from when I "click" to allow the security notification)?

born_3

I'm waiting to respond to UKPC on 04/09 - which is 35 days after their original communication to me. Lo & behold, I get this (three times) in my inbox from them:

Dear born_3,

Thank you for your recent correspondence in relation to the above parking charge.
In order to make a final decision regarding your appeal, please provide a crime reference number or a copy of the valid permit to our Appeals Department within fourteen days of the date of this letter.
Please note that UKPC do not provide permits to residents/tenants. Please contact your property management company for advice.
Further correspondence may be sent by submitting another appeal on our website at www.ukpcappeals.co.uk, or by post to the address overleaf. Please ensure that if sending evidence by post that you include the parking charge reference number and vehicle registration.
Failure to provide this information will give us no alternative other than to make our final decision based on the previous information received. At this stage a POPLA verification code will be provided.
The parking charge has been on hold whilst under appeal and may be settled in full at the reduced rate of £60.00
PLEASE DO NOT IGNORE THIS LETTER. UKPC REGULARLY TAKES MOTORISTS TO COURT WHO IGNORE THEIR PARKING CHARGES. PLEASE SEE: www.ukparkingcontrol.com/parking-legalities FOR FURTHER INFORMATION.
Yours faithfully,
Appeals Department
UK Parking Control Limited

Now do I still write to them on the 4th as planned or 14 days from today's date?

The_Deep

UKPC are fraudsters, read this

https://www.telegraph.co.uk/news/uknews/crime/11858473/Parking-firm-UKPC-admits-faking-tickets-to-fine-drivers.html

then this

https://parking-prankster.blogspot.com/2016/11/residential-parking.html

and finally this from post 93 et seq

https://forums.moneysavingexpert.com/discussion/5969018jestershoe&page=5

then complain to your MP as nine times out of ten these tickets are scams.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies. m

born_3

So my communication to UKPC on the 4th has not received a response (detailing the crime ref. no. and requesting UKPC either issue a new permit or a POPLA code) but following their 'suggestion' I wrote to my development's management agency again (something I did earlier by telephone over a year ago after my car's original theft) and have received this very speedy reply from them:

Good Afternoon born_3



Thank you for your email, replacement permits should have been issued to you previously when your car was stolen so I am not sure what has happened on this one, permits are now chargeable at £9.95 however due to this issue I have arranged to send out a residential and visitor permit Foc on this occasion.


These will go out in tomorrow post recorded delivery.


Many thanks

I'm very surprised at this news.

Umkomaas

Not much help in getting the parking charge cancelled.

Never pay for a permit as that hooks you in to having agreed to the terms of the PPC, which more than definitely will not have supremacy over lease / AST / tenancy agreement.