Virgin Media hikes prices for broadband, TV and phone customers - MSE News

JJ_Egan

donnac2558 wrote: »

Virgin the first to stick their head out and announce.


All the others will be following with price rises.

BT already changed the method circa Sept 2018 . Contracts now include a price increase that you have agreed to every March .

daz9643

I don't think it was meant as a joke or a typo, I read that Sky are doing away with dishes.

[Deleted User]

daz9643 wrote: »

I don't think it was meant as a joke or a typo, I read that Sky are doing away with dishes.

Ahh, I'd forgotten that. Don't know if there's a date for it though.

WillPS

JJ_Egan wrote: »

BT already changed the method circa Sept 2018 . Contracts now include a price increase that you have agreed to every March .

Thanks, that's worth knowing. Do you know if that is an RPI-related price rise?

I ask because I know mobile providers are now allowed to set annual price rises in their contracts but if they go above RPI they still have to allow you to leave.

I have invested in my own router and stuff now so I happily jump between providers mid-contract when they hike their prices, and get a tasty bit of cashback each time. Be a shame if that jig was now up.

JJ_Egan

Yes it will be based upon the January RPI applied in March .

teecee66

We are long standing customers and I do haggle our bill down. But our big complaint is the lack of subtitles on films on demand which means we are paying for part of our package which we cannot use. We really need these in order to follow a film especially with uneccessary background music as I am sure many older people or those with hearing problems do. I have spoken to about it on many occaisions but they are unhelpfull and vague about any improvement.

victor2

teecee66 wrote: »

We are long standing customers and I do haggle our bill down. But our big complaint is the lack of subtitles on films on demand which means we are paying for part of our package which we cannot use. We really need these in order to follow a film especially with uneccessary background music as I am sure many older people or those with hearing problems do. I have spoken to about it on many occaisions but they are unhelpfull and vague about any improvement.

Use that as a bargaining tool - Netflix have subtitles on their movies. Or just cancel the service and buy Netflix instead.

WillPS

JJ_Egan wrote: »

Yes it will be based upon the January RPI applied in March .

Ah, well most BT price rises are quite some way above that aren't they?

JJ_Egan

Not in 2020 .
Must admit not a clue as to recent BT prices as its always meant a price reduction for me .

SimbaSimon

Does anyone actually have any details of what packages are increasing and by how much? Doesn't seem to have been published anywhere.