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21 posts
Someone at work said that the reason eon are trying to force everyone onto smart meters is because once you are on a smart meter you can not switch supplier
Is he right or not?
Thanks
TT
Is he right or not?
Thanks
TT
0
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Replies
Hello tibalytipples and welcome to the Forums.
As bengalknights says, customers with smart meters can switch supplier at any time.
Previously, their meters would've returned to a traditional type and lost certain smart features like sending us readings automatically. The SMETS2 meters we're now installing retain their smart features after a switch.
We're also planning to upgrade many of the earlier SMETS1 meters we've already installed so they're managed in the same way as SMETS2. This includes being able to send us readings. These upgrades will be done remotely and we've started a trial run. It also includes smart meters we didn't install and now supply.
Hope this explains tibalytipples. Let me know if you need any more information as happy to help.
Malc
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
It's all about energy rationing at peak times because there won't be enough generating capacity as older power stations are decommissioned.
See the other thread for the details.
As you work for Eon, why are you so keep to get your customers to switch to smart meters?
Sorry tibalytipples , I don't agree with your comment, at some stage in the future we all will have smart meters it may be 12 months or 12 years, I personally have not been forced by E.ON to change.
I will be changing in about 1 months time will then give feedback then.
Presumably you're not using mobile phones, tablets, laptops, PCs or smart TVs either?