Superfast Fibre BT

Vicky123

I have Superfast Fibre 2 BT which is giving me 22.0mb download and much buffering of Movies.
Slow speed was reported and apparently resolved, only it isn't. I spoke to customer service and they tell me that 30mb download speed is all they guarantee and what's important is whats coming into the building spread throughout the home. Seems like a really expensive package for such a lumbering, slow service, does this sound right? On the plus side we don't have any blank spots at in the house, so is that what I'm paying for?

unforeseen

If you can only get a max of 30 Meg then you are wasting money paying for Superfast Fibre 2.

Superfast Fibre Essential will give you the same for less cost.

Vicky123

unforeseen wrote: »

If you can only get a max of 30 Meg then you are wasting money paying for Superfast Fibre 2.

Superfast Fibre Essential will give you the same for less cost.

That's what I was thinking but would I still have a signal in all the rooms at home? I used to be with TALKTALK and there were blank spots all over which is why I changed to BT.

markin

Would it still be the same router just a packaged down grade? If so the the wifi will still be the same.

What you need to do is test the wired speed at the router, and likely change channel, use 1,6,11, Or run a wire direct to the device, or use a wifi extender on the end of the wire in that part of the house.


.........

Most plug in wifi extenders can run as a repeater re-broadcasting the same signal (usually poor performance) or with a Ethernet wire as an access point with its own wifi name on a different channel.


https://www.amazon.co.uk/dp/B01N4I3YOB/ref=psdc_430578031_t3_B01560JGQW

Takmon

Vicky123 wrote: »

That's what I was thinking but would I still have a signal in all the rooms at home? I used to be with TALKTALK and there were blank spots all over which is why I changed to BT.

The router is what generates the Wi-Fi signal, so how good the router is will determine how good the signal is in each room.

The speed coming into the house has no effect on the Wi-Fi signal at all.

JJ_Egan

BT Home Hub 6 should give a good signal .
Speed coming in does play a large part in the wifi .
If thats very low then so is the signal .


22 meg should not give you buffering so it suggests you are downloading/ streaming over wifi .
Move the router / connect via Ethernet cable .

Takmon

JJ_Egan wrote: »

BT Home Hub 6 should give a good signal .
Speed coming in does play a large part in the wifi .
If thats very low then so is the signal .

This statement is completely wrong.

The Wi-Fi signal is generated by the router and even if you completely disconnect the phone line from the router so there is no broadband connection it has no effect on the Wi-Fi signal.

Another example using Wi-Fi spped; let's say that you get 5 Mbps over Wi-Fi at a certain distance from the router. It will make no difference if your broadband speed coming in is 5 Mbps or 500 Mbps the Wi-Fi speed will remain the same at that point (but can be effected by other environmental conditions).

JJ_Egan

You then are saying 10 in but 50 out over wifi .


Wifi is generated by the router but low in means low out it cannot mean higher out .
Thats what the reply to the poster said .

Wifi out from router with no BB connection means the same wifi signal but no connection .
Thats why this cannot be sent as no connection




Fact

I had 16 meg in router WiFi was about 14 out .
I then upgraded to 52 meg in same router 50 out .
Upgrade further 150 meg in router 130 out .

wongataa

JJ_Egan wrote: »

I had 16 meg in router WiFi was about 14 out .
I then upgraded to 52 meg in same router 50 out .
Upgrade further 150 meg in router 130 out .

Of course if you are using the internet the speed you get when accessing the internet is partly determined by your actual internet connection speed.


But, The actual network speed is not over your home network is not affected by the internet connection speed. You could be transferring files over your home network. and those will only be affected by your network speed, not the internet speed and you wouldn't even need an internet connection to do this.


If your internet connection speed exceeded your home network speed then the speeds you see would be whatever your maximum home network speed is, and be nothing to do with the internet connection speed. If using Wi-Fi you could get poor reception and be limited to a slow internet speed even if you get a faster internet connection.

wild666

When I got BT BB mine quickly went down from 32Mb to 2Mb I was at a loss because even YouTube streams where buffering I eventually said it must be the line the first engineer said it wasn't but the second just changed the line from the pole to the flat, it was getting 50Mbps plus, then with my present supplier it went down to 42.4 but as BT had promised a minimum of 50 I wasn't that bothered it streams all I need with no drop outs.

Takmon

JJ_Egan wrote: »

You then are saying 10 in but 50 out over wifi .

Yes that is possible. If you have an internet speed of 10 Mbps but you can get 50 Mbps over Wi-Fi. That means that you can transfer files between devices on your network at 50 Mbps and this is not effected at all by the internet connection speed.

JJ_Egan wrote: »

Wifi is generated by the router but low in means low out it cannot mean higher out .
Thats what the reply to the poster said .

Wifi out from router with no BB connection means the same wifi signal but no connection .
Thats why this cannot be sent as no connection

Fact

Wrong again, like i said even if you have no internet connection the Wi-Fi still works between devices on your network at the same speed.

JJ_Egan wrote: »

I had 16 meg in router WiFi was about 14 out .
I then upgraded to 52 meg in same router 50 out .
Upgrade further 150 meg in router 130 out .

So your just measuring the internet connection speed over Wi-Fi and your not actually measuring the Wi-Fi speed which is NOT effected by the internet connection speed.

Lets just remind ourselves of what you said:

JJ_Egan wrote: »

Speed coming in does play a large part in the wifi .
If thats very low then so is the signal .

So you are suggesting if you don't get any Wi-Fi signal in part of your garden for example and then increase the internet speed you will suddenly boost the Wi-Fi this is 100% wrong.

You also seem to be getting the terms "signal" and "speed" confused and mixed up.

The OP is concerned that if they get a slower connection speed they will loose Wi-Fi signal in parts of the house. This will not happen if they keep the same router.

So all your doing is confusing the OP by giving incorrect information.

Vicky123 wrote: »

That's what I was thinking but would I still have a signal in all the rooms at home? I used to be with TALKTALK and there were blank spots all over which is why I changed to BT.