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Cashbacks summit in Parliament (20/11/07) Discussion Thread

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Comments

  • alnsv1000s wrote: »
    ....I know a bit more than you as to what went on at the meeting....

    Then please let us into the info, as this is possibly the same Committee that I was told by my MP had been formed and meeting since the begining of 2007.
    Can you advise as to the Committee name or what MPs are involved?
  • gtz101
    gtz101 Posts: 593 Forumite
    Looks like I have found something:

    http://www.onecompare.com/mobile-news/337/25469853/new-code-of-practice-for-mobile-phone-providers.htm

    http://www.mobiletoday.co.uk/Cashback_Dos_and_Donts.html

    Ofcom's code of practice.
    Regulator Ofcom and the networks agreed a code of practice on the sales and marketing of mobile phones contracts this year. It states that the following terms are ‘unreasonable’ and you should not agree to them:
    • A requirement that customers submit original statements. Copies should be acceptable proof
    • A charge for processing a claim
    • A requirement that claims are submitted in an unreasonably short period (anything less than 60 days, for example)
    • Terms stating that a cashback payment will not be made if the customer has an outstanding balance on their account
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