SKY mobile - problems with a Motorola G Play

schiff

thorganby wrote: »

Select Apps.
Scroll to and select Settings.
Select More.
Select Mobile networks.
Select Access point names.
Select the Menu button.
Name: Sky Mobile Internet
APN: mobile.sky
Select New APN.
save and RESTART phone.
DONE

You are being very helpful and in a detailed way -TY

After Access point names, it goes

Sky MMS, that takes me to:

Name Sky MMS

APN mms.mobile.sky

APN type mobile.sky

APN protocol IPv4

APN roaming protocol IPv4

Then APN enable/disable is greyed out

Several things - Proxy/Port/Username/Password/Server are all 'not
set'

I won't be using the phone abroad.

As a bit of a techie struggler I find this bewildering.

I'm stuck waiting in for a delivery so can't check yet if I can get
online well away from my router.

[Deleted User]

schiff wrote: »

You are being very helpful and in a detailed way -TY

After Access point names, it goes

Sky MMS, that takes me to:

Name Sky MMS

APN mms.mobile.sky

APN type mobile.sky

APN protocol IPv4

APN roaming protocol IPv4

Then APN enable/disable is greyed out

Several things - Proxy/Port/Username/Password/Server are all 'not
set'

I won't be using the phone abroad.

As a bit of a techie struggler I find this bewildering.

I'm stuck waiting in for a delivery so can't check yet if I can get
online well away from my router.

If that's all you've got under APN names then that's why you've got no internet. That one is for MMS only.

Log into your Sky acount and use the link given by @newatc, the correct APN settings are sent directly to your phone via text.

schiff

I believe that I have got there! I would not have enjoyed the phone call to SKY for the information so kindly and patiently given out on here. So thank you all who have helped. MSE coming to the rescue as it so often does.

:):)