PPI .... from 1986

[Deleted User]

Halifax_sux wrote: »

I did exactly what the poster said i should do, using the mechanism provided by the bank. Yet they preferred to treat me as a "complaint".


Doesn't that say something about the banks?
Certainly not ME!

It just says that you're making a complaint, rather than a claim, that's all.

A claim would be if you had lost your job or become ill and wanted to claim for help with the repayments.

If they muddle everything up into 'claims', it would become very confusing.

Takmon

Halifax_sux wrote: »

Yes, but if i submit a "claim" yet they have chosen to refer to such requests as "complaints" that's not my problem.
The original poster said:

I did exactly what the poster said i should do, using the mechanism provided by the bank. Yet they preferred to treat me as a "complaint".

Doesn't that say something about the banks?
Certainly not ME!

So why did you use the complaint form when you could have used the PPI enquiry form to simply ask if you had PPI without making a complaint?

https://www.citibank.co.uk/personal/ppicheckerform-egg.do

Halifax_sux

Takmon wrote: »

So why did you use the complaint form when you could have used the PPI enquiry form to simply ask if you had PPI without making a complaint?

https://www.citibank.co.uk/personal/ppicheckerform-egg.do

You're right. That's probably have been the form i should have completed.


However, the link i used must have been the one i found when i searched ...


Just as Antrobus presumably did.

antrobus wrote: »

Associates would be Canada Square Operations;
https://www.citibank.co.uk/personal/complaints-egg.do
They might have records from 1986. They might not.

Newbie30

As others have said its not remotely impossibly give it a go nothing to lose

Halifax_sux

The_squirrell wrote: »

I will always do my best to keep factual. I have seen....and continue to see many Complaints / Claims that a person was sold PPI using a wide variety of accusations.Upon checking, no PPI is present.


I appreciate that stereotypes exist for anyone that ever sold a financial product, but I also know of firms that NEVER sold PPI who still receive claims and complaints with the usual reasons why people were mis-sold something they never actually bought.

If anyone genuinely feels that they were mis-sold and paid for any product that was not suitable for them, then of course they should make a complaint. My criticism is only of the mob mentality.

When i took out my mortgage the branch manager tried to sell me something where i only paid the interest and took out a low cost indemnity insurance which would pay off my mortgage when it matured and give me a significant lump sum too. I'd heard of this type of mortgage and it was clearly very popular. Huge lump sums, in addition to the mortgage, were being quoted.
When i declined, he kept repeating that i was doing it against his expert advice. He put that in writing - three time! He even insisted i signed a "waiver" so that i couldn't sue him for not stopping me from taking out a repayment mortgage instead of an endowment.


Am i right in saying that these endowment mortgages also left a nasty taste in bankers mouths?


I mention this because bankers also would seem fall fowl of "mob mentality" too.


You could also give a very good argument that with this, PPI, card protection, etc, you would think they should have been far more wary when it came to buying sub-primes.

Halifax_sux

Newbie30 wrote: »

As others have said its not remotely impossibly give it a go nothing to lose

I have. Thanks.

[Deleted User]

Newbie30 wrote: »

As others have said its not remotely impossibly give it a go nothing to lose

Nothing to gain either I fear.

Keeps the bank (and this forum) busy for a while though


( I'm beginning to expect the conclusion to this thread will be full records from 33 years ago found to be readily available.

PPI to be, of course, applied and a huge redress amount awarded.

I'll still be very surprised, but there you go... )

Halifax_sux

Moneyineptitude wrote: »

Nothing to gain either I fear.

Keeps the bank (and this forum) busy for a while though

( I'm beginning to expect the conclusion to this thread will be full records from 33 years ago found to be readily available.

PPI to be, of course, applied and a huge redress amount awarded.

I'll still be very surprised, but there you go... )

LOL
That means a lot to me Inep, thanks.

Missmarie

Another troll post.

Halifax_sux

Missmarie wrote: »

Another troll post.

And we all feel sorry for you Missmarie