charged incorrect price and asked to pay correct price

Sea_Shell

If you want to shop there again and hold your head up high in your village/town etc. then you should go back and pay (or return some items)

If you'd have willingly paid the correct price at the till for what you were buying then you haven't lost out really!!! Or would you have put some items back???

ToxicWomble

If you had got home, checked your receipt and noticed they had openly discounted by 5% and not 50%.
You then contacted the shop and they said tough or similar - would you be happy.
Now reverse this scenario and that’s how the shop feel.
Do the right thing and pay the correct price for the goods you bought - no more, no less

Manxman_in_exile

Money_maker wrote: »

I would notice that error but I can see how the OP didn't. Personally, I'd just return it all for a full refund. Couldn't look at it if it left a bad taste in the mouth.

I know what you mean, but it would seem a bit of an overreaction to me. The OP was quite happy to take advantage of a 50% off offer. They didn't keep a running total of what they were buying and were mistakenly only charged half of what they should have been (ie they were only charged 25% not 50%).


Don't see why getting it corrected would worry the OP. Well, I can, but it would be wrong .

Manxman_in_exile

waamo wrote: »

Here is what the Citizens Advice has to say https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/

But the goods have been advertised at the correct price? (50% off).


It's the application of the discount that's gone wrong. I don't think the price is in dispute.

agrinnall

Money_maker wrote: »

Couldn't look at it if it left a bad taste in the mouth.

Why would the items do that? The OP knew what the original cost of each one was and that they would get 50% off, if they pay back the undercharge then they've got what they wanted at the price they expected to pay.

Korkyb

I wish I had enough money not to notice the difference between £1000 and £500 :-(

Kentish_Dave

chlobo29 wrote: »

What you believe and what happened are 2 different things, you don't know me, I wasn't checking the prices as I picked up items. The shop was extremely busy, hence I check my receipt when I get home.

OK, and now that you’ve checked and realised the mistake why are you asking about your rights rather than going back in to get it sorted out?

We all know that there are plenty of families who are “a bit council” but I could swear they used to have enough decency to feel slightly ashamed of it. When did it become acceptable to bring this sort of attitude into polite society?

Kentish_Dave

stragglebod wrote: »

That's how I read it. I can't speak for everyone, but I think I'd be noticing an error like that.

Of course they noticed. The only reason to post is that they have decided to screw the shop over and want approval for it.

hollydays

Kentish_Dave wrote: »

OK, and now that you’ve checked and realised the mistake why are you asking about your rights rather than going back in to get it sorted out?

We all know that there are plenty of families who are “a bit council” but I could swear they used to have enough decency to feel slightly ashamed of it. When did it become acceptable to bring this sort of attitude into polite society?

Slightly ashamed of what ?You've lost me ..

sheramber

How long was 'Some time later I looked at my phone '?

Were you still shopping and still had the goods with you when you went back to the shop?