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Lost postage receipt and so owe ASOS £200 - help!

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Hi all,

I bought some items on ASOS a few weeks ago on credit, using Klarna.

Nothing fitted, so I returned the following day at my local post office using the returns label provided by ASOS.

I have had no email from ASOS saying they've received my return, so I tweeted them and asked them to check - still nothing :(

In the past week I've realised I've lost the proof of postage receipt given to me by the post office - spoken to post office and they say once the receipt is lost, there's nothing I can do. I didn't pay for a tracked postage service (as I did it without even thinking) so I have no proof.

I bought the items on credit using Klarna, and now it's looking very likely I am going to have to pay Klarna £200 for clothes that I don't have, that have got lost somewhere.

I think I know what the answer is, but can anyone advise if there's ANYTHING I can do? I really can't afford to pay out £200, let alone for something I don't even have!

Thanks in advance

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