PCN where permit not transferred to vehicle

Cornerhog82

I am a newbie. Having read through numerous pages on the forums and searched for a similar scenario, I can’t locate an answer for this situation.

A relative, as the registered keeper of a vehicle, has received a Parking Charge Notice, as their vehicle was parked in a shopping centre car park for an overstay period of approx 4 hours minutes. The charge is £100, reduced to £60 if paid within 14 days. Issued date end of May 2019. No mention of the permitted period allowed for parking on the PCN (although I understand it was parked for a full working day so can only assume 4 hours). Pictures show vehicle on a nearby road, not parked.

The situation is complicated by the fact that the car was not being driven by them, but another relative, who, normally drives their own vehicle to and from work, and has their car registered as permitted to park on this car park as they work at a nearby business (not part of the shopping centre). With their car in the garage, they used the pictured vehicle to get to and from work. Unfortunately the forgot to notify their employer of the temporary vehicle and update the permit details.

I understand that the landowner could be approached to cancel the PCN, or the registered keeper could appeal, without identifying who was driving the car. The further complication is that this could be for a 5 day period, potentially being served with a further 4 PCNs

Due to this I’m unsure of the best course of action to suggest to be pursued.

Quentin

Landowner cancellation would be best and quickest!!


Otherwise if that fails then follow the advice on how and when to appeal in the Newbies FAQ


If 5 PCNs are received then do 5 appeals

Cornerhog82

Quentin wrote: »

Landowner cancellation would be best and quickest!!


Otherwise if that fails then follow the advice on how and when to appeal in the Newbies FAQ


If 5 PCNs are received then do 5 appeals

Are there templates on landowner cancellation request? By pursuing this route, the drive would have to be named I take it? Would this hinder later appeals?

KeithP

Cornerhog82 wrote: »

By pursuing this route, the drive would have to be named I take it? Would this hinder later appeals?

Why would the driver need to be named?

Le_Kirk

Cornerhog82 wrote: »

Are there templates on landowner cancellation request?

No templates required, just write a (polite but firm) letter to the landowner explaining what happened and asking for the PCN to be cancelled.

Cornerhog82

Would the driver not need to be named to the landowner as an employee of the Business who is permitted on the car? Would the landowner cancellation need to come from the registered keeper?

Cornerhog82

Turns out the original permit on the vehicle that is normally used to park on this car park is issued directly by the parking company (Care Parking). Is there any benefit to approaching them regarding this or is it still preferable to seek landowner cancellation?

fisherjim

Cornerhog82 wrote: »

Turns out the original permit on the vehicle that is normally used to park on this car park is issued directly by the parking company (Care Parking). Is there any benefit to approaching them regarding this or is it still preferable to seek landowner cancellation?

You are dealing with scammers that are only interested in money the PPC will just quote the their rules which were broken, they are not nice cuddly men in white coats any more.


The land owner engaged them the land owner can contact them and get this sorted out, that's the best route, failing which the advice given on here applies.


Never ever trust a parking company they really are only interested in swelling their coffers not managing parking, and definitely not being helpful or nice.

Cornerhog82

fisherjim wrote: »

The land owner engaged them the land owner can contact them and get this sorted out, that's the best route, failing which the advice given on here applies.

What is the best approach to engage a landowner without identifying the driver directly? Can they pass on details to the PPC?

The car park in question is for a shopping centre, so it is difficult to ascertain who owns the land. Any advice on best way to find this out?

Coupon-mad

You can forbid them to pass data to the PPC, including the complaint letter.

You simply don't say 'driver' or 'parked'. Your stance is:

''I am the registered keeper and we are horrified to receive these aggressive demands, given that I was not driving and an occupant of the car works for blah blah and is fully authorised...etc.''

Cornerhog82

Coupon-mad wrote: »

You can forbid them to pass data to the PPC, including the complaint letter.

You simply don't say 'driver' or 'parked'. Your stance is:

''I am the registered keeper and we are horrified to receive these aggressive demands, given that I was not driving and an occupant of the car works for blah blah and is fully authorised...etc.''

We have contact details for the actual Shopping Centre (email/postal address) - Is an email accepted route of formal complaint? Or better posting a letter from the registered keeper with their name and address?