Tsb

Willing2Learn

elantan wrote: »

yes it is paperless and I do have the online banking app ... could I be missing something else ?

The t&c's for the account specifically say you must "be registered for internet banking". I believe that is different from the app...

molerat

eskbanker wrote: »

Historically, yes, but their current Ts & Cs (dated 8 April 2019) now state "Interest is paid by the 2nd of each month". Wonder if anyone checked yesterday?

Yes ! .......

SuperHan

eskbanker wrote: »

Historically, yes, but their current Ts & Cs (dated 8 April 2019) now state "Interest is paid by the 2nd of each month". Wonder if anyone checked yesterday?

Yep, was definitely in yesterday. It was notable as I hadn't realised there had been a change and I hadn't been expecting it.

elantan

Robin9 wrote: »

When was recent ? Is it that you have not had a full month ?

2 months ago, I did think it could be that so left it till now to ask

elantan

Willing2Learn wrote: »

The t&c's for the account specifically say you must "be registered for internet banking". I believe that is different from the app...

ahhh that could be it thanks

snilloct1957

I had one of these TSB accounts, and the ts and cs state you must have 2 dds active to get the interest.

noh

snilloct1957 wrote: »

I had one of these TSB accounts, and the ts and cs state you must have 2 dds active to get the interest.

No they don't.
https://www.tsb.co.uk/current-accounts/classic-plus-account-product-conditions.pdf

What do you need to do to
earn interest?
• You must:
pay at least £500 into your account each month and
be registered for Internet Banking, Paperless Statements and Paperless Correspondence.
• If you don’t do this each month, we won’t pay you credit interest for that month.
• If you don’t do this over a longer period, we’ll convert your account to a Classic account.
If we convert your account, your overdraft, sort code and account number will stay the same.
We’ll contact you so you have time to meet the conditions before we do this.

surreysaver

colsten wrote: »

You should not expect to see your interest for last month until tomorrow. TSB always credit the Plus interest on the second working day of the month

Mine was credited end of day Saturday. I transferred it out yesterday (Sunday)

surreysaver

snilloct1957 wrote: »

I had one of these TSB accounts, and the ts and cs state you must have 2 dds active to get the interest.

The Direct Debits were to earn cashback, not interest. If I remember correctly, you got £5pm for 2 direct debits, and £5pm for making 20 debit card transactions.

elantan

I double checked and logged Into my online banking ... I do have online banking as well so am still unsure why I am not getting any interest ... can anyone advise ?