Worst bank ever

Yinka

STARLING BANK - WORST BANK EVER
watchdog
panorama


Dear Sir/Madam,
I am writing you to investigate the atrocities of Starling Bank.
On the 23rd of April, I received a message from the online app from Starling Bank that £347,000 was received by the bank for my business account. Before they could credit my account, they required further documentation from me as to reasons why I was sent this small amount. I provided all documents requested of me on two seperate occasions and to date, the Useless bank have not credited my account.
Two weeks ago, when there was No response from Starling Bank, I requested that they send the funds back to the sender, as I was not able to meet the contractual obligations relating to the contract between my company and the sender’s company. The sender has also asked his bank to recall the funds.
To date, Staling bank has blatantly refused to credit my account, have given no reason as to why they have not credited my account, give a pathetic response that my account is under review, have refused to send the funds back to the sender, have refused to respond to the recall from the sending bank and refuse to indicate when they will revert back to me with a positive response.
Having conducted searches on complaints regarding Starling Bank via Google, it is quite apparent that this bank and its customer services stink, and most certainly should have their banking licence revoked with immediate effect. They have no regard and treat customers with contempt and disgust. They accept funds into accounts and then block accounts from withdrawing.
Quite clearly, the worst new bank to date in years. They need to be investigated thoroughly and shut down, before they continue to STEAL thousands of pounds from customers.
One cannot simply understand how a bank in this day and age receives funds for one of their customers, refuses to credit their account and to make matters worst keeps hold of the money, or should one say, uses the money for themselves. That tantamounts to day like robbery in the first degree.

sourcrates

Hi,
We move posts if they are in the wrong place, or they will get more help elsewere, so your post has been moved to budgeting and bank accounts.
Thanks.

ColdIron

'atrocities'

Jono111

It's just so damm hard to launder your money these days

eskbanker

Yinka wrote: »

Having conducted searches on complaints regarding Starling Bank via Google, it is quite apparent that this bank and its customer services stink, and most certainly should have their banking licence revoked with immediate effect. They have no regard and treat customers with contempt and disgust. They accept funds into accounts and then block accounts from withdrawing.
Quite clearly, the worst new bank to date in years. They need to be investigated thoroughly and shut down, before they continue to STEAL thousands of pounds from customers.
One cannot simply understand how a bank in this day and age receives funds for one of their customers, refuses to credit their account and to make matters worst keeps hold of the money, or should one say, uses the money for themselves. That tantamounts to day like robbery in the first degree.

You're obviously highly emotional about all this, but, while such events are clearly frustrating, they're by no means confined to Starling - there have been many similar reports of large (£347K 'a small amount' for a small business, really?) credits being held pending investigation.

So, annoying though it undoubtedly is, if such investigations (to a certain extent mandated under AML legislation) were justification for revoking banking licences, there wouldn't actually be a retail banking sector in the UK....

EarthBoy

Yinka wrote: »

£347,000 .... I was sent this small amount.

Small amount? Really? :rotfl:

d123

Yinka wrote: »

Dear Sir/Madam,
I am writing you to investigate the atrocities of Starling Bank.
On the 23rd of April, I received a message from the online app from Starling Bank that £347,000 was received by the bank for my business account. Before they could credit my account, they required further documentation from me as to reasons why I was sent this small amount. I provided all documents requested of me on two seperate occasions and to date, the Useless bank have not credited my account.
Two weeks ago, when there was No response from Starling Bank, I requested that they send the funds back to the sender, as I was not able to meet the contractual obligations relating to the contract between my company and the sender’s company. The sender has also asked his bank to recall the funds.
To date, Staling bank has blatantly refused to credit my account, have given no reason as to why they have not credited my account, give a pathetic response that my account is under review, have refused to send the funds back to the sender, have refused to respond to the recall from the sending bank and refuse to indicate when they will revert back to me with a positive response.
Having conducted searches on complaints regarding Starling Bank via Google, it is quite apparent that this bank and its customer services stink, and most certainly should have their banking licence revoked with immediate effect. They have no regard and treat customers with contempt and disgust. They accept funds into accounts and then block accounts from withdrawing.
Quite clearly, the worst new bank to date in years. They need to be investigated thoroughly and shut down, before they continue to STEAL thousands of pounds from customers.
One cannot simply understand how a bank in this day and age receives funds for one of their customers, refuses to credit their account and to make matters worst keeps hold of the money, or should one say, uses the money for themselves. That tantamounts to day like robbery in the first degree.

So where did this “small” amount of £347k come from, and what [strike]laundering[/strike] services were you supposed to supply for the payment?

I suspect you’d have the same issues with every bank in the country when trying to move “small” amounts of money like that without acceptable documentation.

silverwhistle

.. by a Nigerian prince..

eDicky

The first few lines of your post are so ridiculous that I didn't bother continuing.

robatwork

That's just how Starling (t)roll.

quirkydeptless

:eek: More atrocities by Starling :eek: