Gardening Express selling dead plants

owen_money · 27 May 2019 at 9:31AM

mrs-stressed wrote: »

DONT buy anything off this company unless you do want dead, water logged and moss ridden plants.

Thats exactly how I want them, they go with my dandelions and brambles, whats their website address?

Alfrescodave · 27 May 2019 at 10:43AM

savemoney wrote: »

Put a claim in to paypal assuming you within time limits

The obvious response was to have raised an issue immediately via Paypal, which you can still do.

mrs-stressed · 27 May 2019 at 5:01PM

All reported.

Oceana8 · 7 June 2019 at 1:28AM

I recently won a competition for a gardening express £50 gift voucher. Placed order, received despatch info including Hermes tracking info, ten days later no plants and Hermes status shows as delayed !! Number of tickets raised to gardening express - absolutely no response. Have contacted the magazine which run the competition and they are going to investigate. Whilst it's not the magazine's responsibilty they are interested as clearly would not knowingly want to advertise this company (seriously the feedback is just dreadful and everywhere - even if plants do arrive they are dead) to their readers. So whilst I've not lost out financially as it was a prize it's really disappointing and I did spend a lot of time choosing from the website and ordering what we're going to be gifts for friends. From reading reviews looks like a number of 'customers' have contacted trading standards. I had a look at the last filed company accounts - it only has 6 employees (anyone can view for free on the companies house website).

peter_the_piper · 7 June 2019 at 8:03AM

Whilst some online companies are good, its still a good idea to go to your local nursery, you can see what you are getting. Best of luck getting it sorted.

KxMx · 7 June 2019 at 9:22AM

Not everyone has a local nursery or can easily access it, which is why plants by post are so tempting.

Woolco · 7 June 2019 at 1:10PM

I have often found "catalogue" companies Grattan and Littlewoods very good for mail order plants as you get free delivery and they all seem to come from the same place. Also if you hurry (run) to LIDL Supermarket just now you are getting a lovely potted ACER plant 55cm tall for only £6.99.

mrs-stressed · 8 June 2019 at 10:41PM

Even though all reported - the silence in response is overwhelming. If anyone is considering buying off Gardening Express then PLEASE DONT. Not only will you get dead plants but you won’t get your money back. Robbing bar stewards.