not parked - picking up disabled relative

gobble56

The driver had arranged to pick up a disabled relative from the road, but that relative decided to walk into the car park (private) instead of wait on the road, as they thought the car would be out of the way of passing traffic. The car is only in there for the time it takes for the disabled person and their carer to get into the car. It was not parked. Is that acceptable (a one off event)? Is it a breach of T&C (a well known national company)?
There are other things going on, that I do not wish to write about on a public forum, but this is one part of the defence of a pcn. Or would a more obfuscated defence be more appropriate?

Redx

see post #2 of the NEWBIES FAQ sticky thread for court info and defences etc


the time the vehicle was on that private car park is the invoiced time , its irrelevant if it was "parked" or not, being on site is sufficient and the signs told the driver the T & C,s

gobble56

Thanks.
The car was on site for less than the grace period. Should the defence explain why, or just state that it was onsite for less than the grace period.

Umkomaas

Have you received a court claim from the Northampton CCBC for this?

Holding back information from the forum when you are seeking advice to help you resolve this is unlikely to get you the comprehensive help you will find essential to your problem.

Which parking company?

Coupon-mad

The car is only in there for the time it takes for the disabled person and their carer to get into the car. It was not parked. Is that acceptable (a one off event)?

It is perfectly acceptable for the driver and absolute scammery by the PPC.

Let us guess - PCM, like the Mrs Sunglasses site?

http://parking-prankster.blogspot.com/2016/12/heath-parade-graham-park-way-scam-site.html

If not, who, and what date is on the claim and have you read the NEWBIES thread post #2 all about how to play this defence and win?

gobble56

I received a LBC. I'm nervous of giving too many details that might be recognisable/searchable. I feel stuck.
The company shares its name with the start of the word 'excellent'.
Iam torn about whether to simply enter a defence at this stage; follow the info on one thread dating from 2013 that recommends starting by challenging the fact that the LBC doesn't contain the necessary info; or start by requesting an SAR.

Coupon-mad

You are at LBC stage so you can't enter a defence!

The NEWBIES thread tells you what to do when you get a LBC, and there are plenty of other claim threads about that same firm this week - why not search & read them first, to prepare?

Don't read the OLD OLD OLD thread about LBCCC Fightback by Lazy Daisy! All the citations about the Practice Direction are out of date!! FORGET IT.

If you were meant to read that, it would be linked in the NEWBIES thread. Instead, this year I've edited the NEWBIES thread to tell everyone to send a SAR.

gobble56

Ok... So the driver visited twice and anpr ignored the middle two entry/exit points. Driving around to look for parking spot but there were none in first visit. Helping a blue badge holder into vehicle after visiting nearby premises in second visit. There are credible witnesses to the event (driver, disabled person, person they were meeting).
I write requesting sar, but cannot use these defence points until it comes to court, is that correct? Or now you have more info you would advise differently?

Coupon-mad

Wow - then why are you hiding the facts if this was a scam double dip?! I'd be singing the details from the rooftops and counter-suing Excel!

I posted this yesterday, same scenario:

https://forums.moneysavingexpert.com/discussion/comment/75790004#Comment_75790004

Get that emailed to their Data Protection Officer and threaten an ICO complaint.

gobble56

Thank you. I've been shaking with fear and it's now turned into tears of relief. Thank you.

Half_way

gobble56 wrote: »

Thank you. I've been shaking with fear and it's now turned into tears of relief. Thank you.

Those tears of releif should be turning into clouds of anger,
Whose car park was it?


if it was a so called double dip, youve dont need to worry about naming the parking company, Excell parking, or its owner, Mr Simon Renshaw-Smith