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Ladbrokes want to keep my money!

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  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    I still think we are only getting half the story here.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well looks like my complaining worked.

    My account has been verified, thanks to anyone one who supposed me, but I am no sure anyone did. I need to check.

    Most took the side of the criminal and tried to justify the attempted theft.

    It was the most disgusting experience talking to their customer support, particularly someone call "Michelle".


    But there is also Andrew one of the first I talked to.


    Andrew (12:07:31 AM): Thank you for providing your account information XXXX. Please bear with me for a few minutes while I look in to this for you, I will be right back.

    Andrew (12:16:47 AM): Thanks for waiting XXXX. Upon checking, there have been no deposits made on this account. Therefore, no amounts shall be refunded if in case your account is to be closed.

    Andrew (12:20:13 AM): Thanks for waiting XXXX. Upon checking there are no deposits on your account, therefore there are no amounts to be credited back to you if so ever the account will be closed.


    There is nearly £200 in my account. They are criminal scum.

    So how would you feel if you had £200 in your account and you were glibly told "no amounts to be credited back to you if so ever the account will be closed".

    Some of the posters here are just as disgusting, I expect many here are actually from some of the betting companies undercover so to speak trying to make sure people do not get what they are dues

    Remember gambling used to be illegal, so when it was legalized all the formally illegal gambling operator got licenses, and it shows.

    Theft aided and abetted by Theresa "Big Nanny" May.

    I will be glad to see the back of that useless criminal toe-rag too.

    If you think a genuine crime has been committed, call the police instead of bleating about it on here. That you haven't done so tells me you're all mouth and no trousers and you know you're completely wrong.

    I'm sure you'll find this post "disgusting" and have assumed that I'm part of the gambling lobby along with everyone else.

    On a serious note, I suggest you get some support for your gambling and paranoia problems. It's not a healthy combination. Good luck with it.

    https://www.gamblersanonymous.org.uk/
    https://www.mind.org.uk/information-support/types-of-mental-health-problems/paranoia/#.XNQ3gOVKiUk
  • stripeyfox
    stripeyfox Posts: 474 Forumite
    I believe this site has thousands of undercover Ladbrokes workers who spend their time scouring the forums in case someone starts a thread about them.

    There seems to be two seperate complaints you have here - one, the method of account verification needed - and I think you've indicated they will now accept your out of date passport so that should now solve itself and two, the disagreement over the amount of money in your account.

    My advice - ditch the online chat and write an actual letter detailing your complaint and ask them to issue a statement of how much funds are in the account etc etc
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Go and buy £200 of tin foil with your money.....sounds like you need it.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    waamo wrote: »
    I still think we are only getting half the story here.

    One half has been bad enough - I really don't need the other half too :eek:
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Old Bookmakers Prayer .#


    Their is one born every minute and thank God most of them survive .


    Can be seen on the percys tombstone in the village of ladbroke warks .
  • ciderboy2009
    ciderboy2009 Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Car Insurance Carver!
    waamo wrote: »
    I still think we are only getting half the story here.
    I don't think we're getting anywhere near that much!
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
    1,000 Posts Fourth Anniversary Combo Breaker
    Is there a village missing someone?
  • Planetsaver
    Planetsaver Posts: 448 Forumite
    edited 9 May 2019 at 6:05PM
    I don't think we're getting anywhere near that much!

    Oh there is more.

    http://www.casinoguardian.co.uk/2019/04/30/gambling-commission-introduces-stronger-measures-to-combat-gambling-related-harm-and-guarantee-consumer-protection/

    Several firms have already agreed to cease certain unfair practices, including the false advertising of online bonuses and the complex withdrawal processLadbrokes, William Hill, PT Entertainment, BGO, Jumpman Gaming, and Progress Play.

    Seems they have some work to do to live up to their "promise".

    As I have said these firms seem to be basically criminal in nature.

    Problem is the regulator has not got the balls to close any of them down.

    Just another weak/corrupt regulator in the pocket of those it is supposed to regulate, same as OFGEM or what ever making exuces for unjustifed price rises.


    Welcome to corrupt UK PLC.
  • Planetsaver
    Planetsaver Posts: 448 Forumite
    It goes on, since being told my account has been verified I have recently got another email telling me.
    Your account has been suspended

    However it appears to be still functional although I have not tried placing a bet yet, but I am pretty sure it would let me.

    I will just have to see how it goes.

    It is shockingly bad. even here seems to chock a block with industry shrills or otherwise sick people.
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