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Tax rebate 2019
Comments
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Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.2 -
Seconded- the employee who processes the return is as far removed from being responsible for issuing the repayment as it is possible to be. Even when I worked there this was paramount. A lot of unreasoned pub gossip guesswork and speculation on this thread.Dazed_and_C0nfused said:
Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.1 -
[Deleted User] said:
Seconded- the employee who processes the return is as far removed from being responsible for issuing the repayment as it is possible to be. Even when I worked there this was paramount. A lot of unreasoned pub gossip guesswork and speculation on this thread.Dazed_and_C0nfused said:
Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.
Pub gossip? Please enlighten me with the facts..[Deleted User] said:
Seconded- the employee who processes the return is as far removed from being responsible for issuing the repayment as it is possible to be. Even when I worked there this was paramount. A lot of unreasoned pub gossip guesswork and speculation on this thread.Dazed_and_C0nfused said:
Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.0 -
No offence intended. I spoke to HMRC on the agent line this morning. The only difference this year is the sheer volume of applications at this time - ‘completely inundated’ was the phrase used. This has been massively compounded by the huge increase in calls requesting progress updates from genuinely concerned taxpayers who are in need of the money which further slows matters. It’s going to take longer this year- those are the facts.Claire2012xz said:purdyoaten2 said:
Seconded- the employee who processes the return is as far removed from being responsible for issuing the repayment as it is possible to be. Even when I worked there this was paramount. A lot of unreasoned pub gossip guesswork and speculation on this thread.Dazed_and_C0nfused said:
Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.
Pub gossip? Please enlighten me with the facts..purdyoaten2 said:
Seconded- the employee who processes the return is as far removed from being responsible for issuing the repayment as it is possible to be. Even when I worked there this was paramount. A lot of unreasoned pub gossip guesswork and speculation on this thread.Dazed_and_C0nfused said:
Without a doubt the most accurate post on this thread.sheramber said:The call handlers do not know any more than is shown on the computer.
They do not know a repayment will be issued or won't be issued.
They tell you something to keep you happy and get you off the phone.
When you phone the next time it will be somebody else's problem.1 -
Still pending...0
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Still pending too been told ten working days unless pulled for security so 10
days is Tuesday0 -
Is it ten days from filed or ten days from when it shows repayment pending0
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Anybody still pending0
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Yup, still pending!0
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Yep still pending x0
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