Debt Collection Notice but no initial Penalty Notice - Indigo and ZZPS

Coupon-mad

My aim really was to try and get a verification number so I can appeal with POPLA

If that's the aim, then don't bother to contact them except email the DPO of Indigo (SABA) for a SAR. You may as well get sent all the letters/photos & data held, as you are in the dark.

You cannot have POPLA.

I will be doing an edit of the NEWBIES thread in April in the Easter holidays and (unless any regulars object in numbers and have a better plan) the Indigo advice will change to IGNORE THEM if it's a railway penalty.

Le_Kirk

Coupon-mad wrote: »

..... the Indigo advice will change to IGNORE THEM if it's a railway penalty.

Seems to be the right thing to do now.

twhitehousescat

do you not agree with early "foreplay" and watch them defy the BPA , with many many complaints to the BPA

time waste , yes , inc the mth allowed to fill in a as appeal letter

Coupon-mad

Not any more, life's too short to waste time on useless aggressive time-wasters (I learnt that a while back) and these specific ones (AND THESE 'PENALTIES' ONLY - IN CASE ANY NEWBIE MISUNDERSTANDS) are ignorable.

J1234ST

A big thanks to all who have commented on this thread - as you can tell, I'm not particularly well-versed in this, so your help has been greatly appreciated.

As you say, I'll get the SAR into Saba, continue dialogue with BPA, ignore ZZPS, and wait out the 6 months.

I'll keep you updated with any progress - thanks again.

J1234ST

By way of an update, yesterday I received a penalty notice from PCN Admin Centre (dated 28th March - i.e. after the debt collection notice I first received which was dated 25th March...). This letter gives me the option to now just pay £60 or enter into the appeal process - do you think it's worth me entering the appeal process, or should I just ignore this?

The letter makes the threat "In the event that this remains unpaid, then our Client may pursue you through the Magistrates Court by way of a private criminal prosecution. This can result in a fine not exceeding level 3 on the standard scale, set out in section 37 of the Criminal Justice Act 1982, currently £1000" - it's ridiculous they can make such claims if they are actually not able to pursue this legally.

I have also been speaking with BPA who have requested a copy of all correspondence to determine if it is necessary to investigate further, so I'm hoping they look into this

waamo

Ignore it.

Coupon-mad

Seconded, nothing has changed. There is NO appeal.

twhitehousescat

J1234ST wrote: »

By way of an update, yesterday I received a penalty notice from PCN Admin Centre (dated 28th March - i.e. after the debt collection notice I first received which was dated 25th March...). This letter gives me the option to now just pay £60 or enter into the appeal process - do you think it's worth me entering the appeal process, or should I just ignore this?

The letter makes the threat "In the event that this remains unpaid, then our Client may pursue you through the Magistrates Court by way of a private criminal prosecution. This can result in a fine not exceeding level 3 on the standard scale, set out in section 37 of the Criminal Justice Act 1982, currently £1000" - it's ridiculous they can make such claims if they are actually not able to pursue this legally.

I have also been speaking with BPA who have requested a copy of all correspondence to determine if it is necessary to investigate further, so I'm hoping they look into this

interesting , getting fed up with indigo at last

J1234ST

Thanks for your responses @waamo and @Coupon-mad.

I have been talking with BPA and have just had a message to say that they have "opened an investigation in relation to your complaint and have approached Saba Park Solutions for their comments. I suggest if you plan on appealing your charge that you carry on with this process – after looking at both letters it appears that the debt collection letter was sent in error. I will of course update you once I have further clarification from Saba."

It seems that they are encouraging entering into the appeal now that I have (finally) received the NTK - would you still advise against starting an appeal?