The Quay Wells next the sea

sad_driver

These are the letters I intend to send, please would you advise if acceptable
Not sure if there is a better way to post so sorry in advance if I have made mistake.

SAR
My address

My contact number

Data Protection Officer,
Civil Enforcement Ltd,
Horton House,
Exchange Flags,
Liverpool,
L2 3PF

19 October 2019

Dear Sir or Madam

Subject access request (Data Protection Act 2018/ General Data Protection Regulations (GDPR))

My address

PCN ##########

Please supply the data about me that I am entitled to under data protection law relating to myself.

- ALL photos taken on the day – 03/01/2019
- all letters/emails sent and received, including any appeal correspondence earlier
- A full copy of PCN aor NTK
- A full copy of the electronic claim form used for the initial appeal on the CE website to include all questions, statements and options available together with responses.
- The PDT machine record for 03/01/2019 of payments
- The byelaws related to the car park
- A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT
- Any data you have shared with any other parties together with the details of those persons/companies/parties.
- All evidence you will rely on
- Do you intend to rely on POFA

If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.
If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request the Information Commisioner’s Office can assist you. Its website is ico.org.uk or they can be contacted on 0303 123 1113.

Yours faithfully

################################

Letter to CE in respect of SAR and seeking evidence

My Address

18 October 2019
Legal Team
Legal Department
Civil Enforcement Ltd
Horton House
LIVERPOOL
L2 3PF

Dear Sir or Madam
Letter before action PCN ############
With reference to your letter dated 11 October 2019 I have made a Subject access request (Data Protection Act 2018/ General Data Protection Regulations (GDPR)) and therefore I require a restriction of data processing and the case should be put 'on hold'.
In addition I request the following information.

- Copies of all letters/emails sent and received, including any appeal correspondence earlier
- A full copy of the electronic claim form used for the initial appeal on the CE website to include all questions, statements and options available together with responses.
- The PDT machine record for 03/01/2019 of payments
- The byelaws related to the car park
- A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT
- Any data you have shared with any other parties together with the details of those persons/companies/parties.
- All evidence you will rely on
- Do you intend to rely on POFA
- Evidence of the time the vehicle was parked (NOT car park entry and payment time).
- Evidence of consequential loss
- Contemporaneous images of signs in relation to where the vehicle was parked
- Contemporaneous mages of signs and their location relative to the car park entrance (to show how they would be seen by a driver prior to entering the car park)

Please send the requested information to the above address.

Yours Faithfully

Umkomaas

ALL photos taken on the day – 03/01/2019

... relating to your vehicle - VRM xxxxxxxx. You can’t ask for ‘all photos’, you’re not entitled to those. Don’t give them any wriggle room to delay or refuse.

all letters/emails sent and received, including any appeal correspondence earlier

... relating to and about you (comments above apply)

A full copy of PCN aor NTK

... as above

A full copy of the electronic claim form used for the initial appeal on the CE website to include all questions, statements and options available together with responses

... too imprecise. You need to narrow it down to that relating to your personal data (or your vehicle’s VRM)

The PDT machine record for 03/01/2019 of payments

... needs to be more specific, a small time-slot around the time the vehicle was parked as well as giving the location of the parking incident. You need to ask for data specifically that includes VRM details that closely (if not totally) resemble your vehicle’s VRM. Tell them they can redact all others (but don’t be surprised if you get no useful response on this).

The byelaws related to the car park

... no chance. Not personal data.

A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT

... no chance either - comments immediately above apply

Any data you have shared with any other parties together with the details of those persons/companies/parties.

... far too imprecise. As it stands you shouldn’t be surprised if they ignore this element

All evidence you will rely on

... not relevant in a SAR

Do you intend to rely on POFA

... as per immediately above

You need to do a bit more reading about what you can legitimately request in a SAR. The following is a useful template:

From Legal Beagles

https://legalbeagles.info/library/guides_and_letters/court/subject-access-request/

Le_Kirk

You should add to your letter to the legal team that, although you deny any debt, you are seeking debt advice and therefore, pursuant to the pre-action protocol for debt claims 4.2 you require them to suspend the action for 30 days.

sad_driver

Thank you all I am re writing

sad_driver

Thank you for your time which is appreciated by me and I am sure many others.
Here are revised versions of the SAR and letter to CE as per C-M advice and above comments. I have used the NEWBIE advice and the links in there to review and provide template.

########### SAR LETTER ############ (Template as above)

Dear Sir or Madam

Subject access request (Data Protection Act 2018/ General Data Protection Regulations (GDPR))

My address

PCN ##########

Please supply the data about me that I am entitled to under data protection law relating to myself.

- ALL photos taken on the day – 03/01/2019 – of vehicle VRN #########
- Copies of all letters/emails about or referring to me or VRN ######### sent and received, including any appeal correspondence earlier.
- A full copy of PCN or NTK regarding VRN##########
- A full copy of the electronic claim form used by me for the initial appeal on the CE website to include all questions, statements and options available together with responses by me.
- The PDT machine record for 03/01/2019 of payments for period ##########
- Any data about me or VRN ######## you have shared with any other parties together with the details of those persons/companies/parties.

If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.
If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request the Information Commisioner’s Office can assist you. Its website is ico.org.uk or they can be contacted on 0303 123 1113.

Yours faithfully

############ CE LEGAL DEPT LETTER CONFIRMING SAR AND SEEKING EVIDENCE #####

Dear Sir or Madam
Letter before action PCN ############
With reference to your letter dated 11 October 2019 I have made a Subject access request (Data Protection Act 2018/ General Data Protection Regulations (GDPR)) and therefore I require a restriction of data processing and the case should be put 'on hold'.
Further, whilst I deny any liability, I am seeking debt advice and therefore, pursuant to the pre-action protocol for debt claims 4.2 I require you to suspend the action for 30 days..
In addition I request the following information.

- Copies of all letters/emails referring to me or VRN ####### sent and received, including any appeal correspondence earlier
- A full copy of the electronic claim form used for the initial appeal by me on the CE website to include all questions, statements and options available together with responses by me.
- The PDT machine record for 03/01/2019 of payments between ###### and ######### for Port of Wells Car Park, NR23 1AT for VRN ######. You may redact some of the information relating to vehicles other than VRN ######.
- The byelaws related to the car park at Port of Wells Car Park, NR23 1AT
- A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT
- Copies of any data about me or VRN ###### that you have shared with any other parties together with the details of those persons/companies/parties.
- All evidence you will rely on
- Do you intend to rely on POFA
- Evidence of the time the vehicle was parked (NOT car park entry and payment time).
- Evidence of consequential loss
- Contemporaneous images of signs in relation to where VRN ###### was parked
- Contemporaneous mages of signs and their location relative to the car park entrance (to show how they would be seen by a driver prior to entering the car park)

Please send the requested information to the above address.

Yours Faithfully

Coupon-mad

If you are sending a SAR then don't repeat it again in the short response to the Legal Dept, so remove all of this, and don't ask for evidence of 'loss' at all:

In addition I request the following information.

- Copies of all letters/emails referring to me or VRN ####### sent and received, including any appeal correspondence earlier
- A full copy of the electronic claim form used for the initial appeal by me on the CE website to include all questions, statements and options available together with responses by me.
- The PDT machine record for 03/01/2019 of payments between ###### and ######### for Port of Wells Car Park, NR23 1AT for VRN ######. You may redact some of the information relating to vehicles other than VRN ######.
- The byelaws related to the car park at Port of Wells Car Park, NR23 1AT
- A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT
- Copies of any data about me or VRN ###### that you have shared with any other parties together with the details of those persons/companies/parties.
- All evidence you will rely on
- Do you intend to rely on POFA
- Evidence of the time the vehicle was parked (NOT car park entry and payment time).
- Evidence of consequential loss
- Contemporaneous images of signs in relation to where VRN ###### was parked
- Contemporaneous mages of signs and their location relative to the car park entrance (to show how they would be seen by a driver prior to entering the car park)

Please send the requested information to the above address.

sad_driver

Thanks again for your time.

I have removed all points mentioned in SAR as well as loss except those that ask for evidence so I hope I have got it right or can I simply put all evidence that they will rely on to cover everything? ie request for Byelaws, contract, times and images etc. all of which I recall were something to ask for in appeal but they never sent.

As you have not commented on the actual SAR can I take it that that is acceptable?

Revised letter to CE below

Dear Sir or Madam
Letter before action PCN ############
With reference to your letter dated 11 October 2019 I have made a Subject access request (Data Protection Act 2018/ General Data Protection Regulations (GDPR)) and therefore I require a restriction of data processing and the case should be put 'on hold'.
Further, whilst I deny any liability, I am seeking debt advice and therefore, pursuant to the pre-action protocol for debt claims 4.2 I require you to suspend the action for 30 days..
In addition I request the following information.

- The byelaws related to the car park at Port of Wells Car Park, NR23 1AT
- A full unredacted copy of your contract to operate at Port of Wells Car Park, The Quay NR23 1AT
- All evidence you will rely on
- Do you intend to rely on POFA
- Evidence of the time the vehicle was parked (NOT car park entry and payment time).
- Contemporaneous images of signs in relation to where VRN ###### was parked
- Contemporaneous mages of signs and their location relative to the car park entrance (to show how they would be seen by a driver prior to entering the car park)

Please send the requested information to the above address.

Yours Faithfully

Coupon-mad

Yes the SAR is fine, and that response will keep them busy too!

sad_driver

Thank you, will post it to them tomorrow and await their rapid and comprehensive response!!

Umkomaas

sad_driver wrote: »

Thank you, will post it to them tomorrow and await their rapid and comprehensive response!!

They have 30 days, don’t get too overly optimistic on timescales - while it might be your priority, it’s a long way from theirs.