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Euro Parking Services Ltd - PCN NTK

edited 20 March 2019 at 9:50PM in Parking Tickets, Fines & Parking
31 replies 1.1K views
greenfalcogreenfalco Forumite
12 posts
10 Posts
MoneySaving Newbie
edited 20 March 2019 at 9:50PM in Parking Tickets, Fines & Parking
Good evening,

The keeper received a PCN NTK (via post) from Euro Parking Services Ltd (an IPC member) for the reason, ‘Not parked correctly within the markings of the bay or space’. The driver does remember parking there (not obstructing any other vehicles or pedestrians) until another space came free, which is when the driver moved the car to an available space. The offence occurred for a total of 8 minutes, yet has resulted in a £100 fine.

The keeper would like to point out that the ‘contravention date’ was the 21/02/2019, but issue date is 12/03/2019 (letter received on 15/03/2019). This is past the 14-days which the keeper keeps reading is the time limit Euro Parking Services has, but no mention of POFA 2012.

The keeper had a read through the Newbies post. In the driver’s case, should they just use the appeal template via the company’s appeals process? Should they mention the 14-day limit?

Many thanks

greenfalco
«134

Replies

  • KeithPKeithP Forumite
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    Yes, send the blue template appeal you have already found.

    Send it unchanged - no additions or alterations needed.

    Send it as the keeper.


    You also need to edit your post to remove clues to the driver's identity.
  • ShakeItOffShakeItOff Forumite
    412 posts
    Fourth Anniversary 100 Posts
    ✭✭
    Welcome!

    Firstly, please can you edit your post so that it isn't clear who was driving? The PPCs do come and have a read, so you don't want to identify yourself.

    Appeal using the NEWBIES template - don't edit it, it's perfectly fine as it is. You've rightly noted that they are IPC, so there is no point in appealing to them.

    You might find it helpful to search the board to see how litigious Euro Parking Services are, and where they trip themselves up.

    If your appeal fails, expect the debt collection letters as standard (nothing to worry about - they can't do you any harm), but DO come back and see what the advice is when/if you get a letter before claim.

    Also, very importantly, if you move house in the next 6 years (the amount of time they have to bring a claim), send their Data Protection Officer a rectification notice with your new address. You don't want them sneaking through a default CCJ because they couldn't be bothered to check for your new address.
  • greenfalcogreenfalco Forumite
    12 posts
    10 Posts
    MoneySaving Newbie
    Many thanks both, that’s been amended, hope it’s ok now.

    The keeper will appeal via the EPS Ltd website and looks forward to their response.

    Kind regards

    greenfalco
  • ShakeItOffShakeItOff Forumite
    412 posts
    Fourth Anniversary 100 Posts
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    If you can, take a screenshot of the submission, and the confirmation page. It might be handy to you at a later stage. Just in case they say "oops, never received it".
  • greenfalcogreenfalco Forumite
    12 posts
    10 Posts
    MoneySaving Newbie
    Thanks Shakeitoff. I’ve got a copy of the confirmation e-mail. If/when the claim comes through, do I start a new thread or reply to this thread?

    Kind regards

    greenfalco
  • KeithPKeithP Forumite
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    Please keep everything about one incident in a single thread. Thanks.
  • McLovin01McLovin01 Forumite
    15 posts
    Ive received a letter about a parking fine about last demand, this is the first letter ive had as the address to myself is incorrect. So the fine is about overstaying, however I stayed 39mins in a car park where they allow 45mins free. How can I deal with this, ive already send an appeal from the newbies thread.
  • Coupon-madCoupon-mad Forumite
    84.9K posts
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    Please start your own new thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • edited 18 April 2019 at 9:46PM
    greenfalcogreenfalco Forumite
    12 posts
    10 Posts
    MoneySaving Newbie
    edited 18 April 2019 at 9:46PM
    Good evening,

    Following on from the above, the keeper appealed via Euro Parking Services’ website on 20th March 2019.

    The keeper got the following automated response:

    Thank you for submitting your appeal to Euro Parking Services. This e-mail acts as acknowledgement of your appeal.

    A response will be sent to you within 28 days from the date that the appeal was received.

    We will however endeavour to respond to your appeal within 14 days but this may not always be possible.

    If you have not received a response to your appeal after 28 days then please e-mail us to check the status of your appeal at [email protected].

    Please ensure that you check your junk mail in case the appeal response is diverted there. We recommend that you add our e-mail address [email protected] to your safe senders list to ensure delivery
    .


    It has now been 28 days with no further responses (the keeper regularly checks their junk e-mail). Should the keeper follow this up as instructed in the automated response?

    Thanks again!
  • Coupon-madCoupon-mad Forumite
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    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    Doesn't make any difference if you do or don't though, does it, with an IPC firm.

    The NEWBIES thread 3rd post tells you this.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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