📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Locked phone ignored by Police officer

Options
1235»

Comments

  • 4rchibald
    4rchibald Posts: 29 Forumite
    Ok, here’s an update:

    1.Police admitted that is was PCSO’s responsibility to inspect the phone and verify if it was reported stolen/lost/crime related. They are still processing my complaint, but I was advised that the correct procedure is that once Police inspect the item, if it’s found to be “clean” (in this case I could assume this after a statement by the PCSO) and they can’t trace it to the rightful owner (also the case) I can use it, sell it (yes, sell) or dispose it in any other way, so I was allowed to donate it or sell it, based on the assumption given by the PCSO.

    2.CEX asked me to provide the case number and unlocked my account, as this was a genuine error by the PCSO, not mine, so my account is unlocked. I don't know if CEX verified the claim with the Police, but as stated above I was requested to provide the case number.

    3. CEX will not check the phone without the full membership which will be locked if it's on the lost/stolen list, so, no I could not just ask them to check the item.

    4. The phone will be handed to the nearest police station in relation to my complaint.

    Big thanks to all reasonable users. You are the reason people want to use this forum.
  • Mr_Singleton
    Mr_Singleton Posts: 1,891 Forumite
    da_rule wrote: »
    The Police have no statutory responsibility to deal with lost and found items.

    Don’t disbelieve you but is there a responsibility to report found items?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.