We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
PPI rejected
Options
Comments
-
I didn't even know what PPI was back then so yes my reason was I didn't know I had it.
Also for all those making out I'm thick thinking I didn't have good sick pay benefits etc... I definitely know I got at least 6 months as a colleague had just short of 6 months off and received full pay. I'm still in contact with her and have confirmed this. I will also ring the company and find out the exact duration. It was a very good company to work for and I may not know much about some things but know what benefits I received without being told by strangers that I probably didn't!!
No-one is making out that you're thick, just explaining why you were rejected. If you had 6 months sick pay and can evidence that then send the proof with your complaint both to the bank and the FOS
Saying you didn't know you had it is very weak reason as it would be on every statement where you held a balance and not reading your statements is not a miss-sale reason.
Different sales process, different time, different employeesAlso I was successful with Tescos on the same grounds so why successful with one company and not the other for exam same reasons!!Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Bluntly put, that is the weakest "complaint" possible I'm afraid. In the absence of no other evidence of a mis-sale it would be a foregone conclusion that the Bank would reject that complaint reason. It's a myth sponsored by claim companies that PPI was added without the knowledge and permission of the customer.my reason was I didn't know I had it.
By complaining that you "didn't know you had it", all you are doing is either admitting that you didn't read the documentation you signed (and subsequent statements) or that you've simply forgotten purchasing the insurance. Neither reasons are valid as a mis-sale.0 -
The key thing to remember is that there is nothing wrong with having PPI. The whole issue is the sales process and if there were failings in that.
Some lenders have been caught out with having little in the way of audit trail and others have a good audit trail. at the peak of PPI complaining, the lenders were often auto-paying out amounts of upto £3000 whether it was missold or not. However, as we get near the end, the uphold rate has been declining (both at firms and the FOS).
Loan PPI still sees most complaints succeed. Credit card PPi sees less than half. Some firms have uphold rates very very low. Others very very high.
Different complaint reasons have different levels of statistical likelihood of success. Some of the complaint reasons, like "I didnt know I had it" are so weak that you would not expect to succeed on that particular point. It may succeed on another point but not on that one.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
The bank have already rejected the complaint despite the OP's assertion that they had six months sick pay.If you had 6 months sick pay and can evidence that then send the proof with your complaint both to the bank and the FOS
Therefore there is no point in sending evidence of this to either FOS or the Bank.
Respondents here have expressed doubt that the Op will have instead had twelve months sick pay and, indeed, whether even that would somehow change the complaint outcome.0 -
Moneyineptitude wrote: »The bank have already rejected the complaint despite the OP's assertion that they had six months sick pay.
Therefore there is no point in sending evidence of this to either FOS or the Bank.
Respondents here have expressed doubt that the Op will have instead had twelve months sick pay and, indeed, whether even that would somehow change the complaint outcome.
If you read through the waffle, her post at 1:53pm says the CC firm rejected it saying she had NO sick pay available and thus the complaint was not going to be successful. If she gets documentary evidence of having 6 months sick pay it would be worth asking the bank to look at it again, while also ensuring the FOS referral is done inside the 6 months deadlineSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Can you quote specifically where it says that the Bank said she had no sick pay?her post at 1:53pm says the CC firm rejected it saying she had NO sick pay available
All I can see is the post at 13:55 which says the Bank rejected six months pay, so could she change it to 12 months and expect a different response?0 -
Sure - see belowThey rejected it because of my answers for questions d5 and d6. They said I stated I would receive no pay off my employer if off work due to an accident, sickness or if made redundant (which I know I would just don't know the exact duration)
And I put my husband's earnings for d6 and they said I had limited means of making repayments if I was unable to work
In the first post she says she ticked a box to say she had 6 months sick paySam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Quote ‘I may not know much about some things but know what benefits I received without being told by strangers that I probably didn't!!’
Erm... sorry but that whole point of your post was that you couldn’t remember what sick pay you were entitled to! And I will reiterate there is no way you were entitled to 12 months or more full sick pay it’s so rare you’re more likely to have sunk a dodo as a pet.0 -
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards