Glowworm ultracom 12hxi - No hot water

Finchy2018
Finchy2018 Posts: 508 Forumite
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in In my home (includes DIY) MoneySaving
We've just moved into out new house and the boiler doesn't appear to be producing hot water.

When i try to use the programmer there is not hot water logo on the screen. There are no faults and the heating works fine.

I will get an engineer out but does anyone have any suggestions as to what it could be? I have never had to deal with boiler issues before!
«13

Comments

  • Le_Kirk
    Le_Kirk Posts: 24,131 Forumite
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    Have a look at the manual HERE, there seems to be a DHW (Domestic Hot Water) function.
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
    Fifth Anniversary 100 Posts Name Dropper Debt-free and Proud!
    I have read through that, it would appear the bot water option on there is only available if the is an external glow work control fitted. I don't believe we have this.
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
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    There is a switchmaster 300 next to the boiler. Would this make a difference?
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
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    Finchy2018 wrote: »
    There is a switchmaster 300 next to the boiler. Would this make a difference?

    It would if it had a hot water control on the front?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
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    It just off, program and constant on it!
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
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    Finchy2018 wrote: »
    It just off, program and constant on it!

    Taking a guess here but is it on constant? programme, off?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • bris
    bris Posts: 10,548 Forumite
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    Faulty motorised valve, use the manual lever to open it and lock it in place.


    A replacement head should fix the problem
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
    Fifth Anniversary 100 Posts Name Dropper Debt-free and Proud!
    It was on program so I tried it on constant. That did nothing. It's not as cold as the cold water tap but not warm.
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
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    Programmer/ mid pos valve/ cylinder stat ?
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
    Fifth Anniversary 100 Posts Name Dropper Debt-free and Proud!
    bris wrote: »
    Faulty motorised valve, use the manual lever to open it and lock it in place.


    A replacement head should fix the problem

    I have no idea what that means :rotfl:
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