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  • Most people are convinced they know what they are talking about, but in reality are just guessing.

    Do you have an ongoing payment arrangement with the company, or do they invoice you each year after the clean is done? If the latter, I'd be tempted to just not pay. There probably isn't a contract, and they've carried out unsolicited work.

    It's invoiced. He was meant to be finding out from his H.O. why I hadn't received a letter. I said perhaps because it's not due yet!
  • sheramber
    sheramber Posts: 22,998 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Have you given the postman permission to enter your property or is he trespassing too?
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they want terms to apply then they need to provide them before you enter the contract. You can't be bound by hidden terms - its a requirement of fairness for consumers to be able to read and become acquainted with terms before being bound by them.

    OP have you ever been given any terms by them? If so, what do they say with regards to performance and/or duration?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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