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  • cwep2
    cwep2 Posts: 233 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    dali21 said:
    metrobus said:
    So if the Charter easy access goes up to 2.75% and I presume is called issue 30 would previous issue accounts be automatically raised or would we need to open a new account.If the latter was the case would an internal transfer be available, I have issue 28 but have not received an email informing me of the new rate .

    Charter is notorious for not normally increasing rates on past issues.  However, you can open a new issue and once it is visible in the account, you can transfer internally.
    Exactly this. I had an issue 26 at 1.54% which was good at the time, mid august they released the issue 27 at 1.75%. 
    I waited a couple of days to see if they'd match it in the old account, they didn't, I opened up the new issue 27, transferred balance across etc. It's a hassle as you need to set up new account details in online banking which can then be flagged for security and payments not made as it's a 'new' payee, even though it's just the reference that's different.

    Then about 2 weeks later they did up the issue 26 rate to match on 1st September.

    End of September they launch issue 28 at 2.25%, so 0.5% better than the 1.75% in issue 26+27. Rather than go through the whole account set up malarkey I stay patient this time. That was a mistake. Account withdrawn after a week and no matching of existing accounts. 5 weeks later they belatedly raise the older accounts to 2.00% (still lower) and maybe by this latest raise on the 18th they will be at parity again, but maybe the issue 28 will still be better.

    I actually complained to them about this, they hid behind their T&Cs, I never said it wasn't allowed, I just said I was disappointed and upset as a long standing customer (7yrs or so) that they gave the best rates to new customers only and didn't seem to reward loyalty. I withdrew all the savings bar £1 and started the process of moving an ISA to someone else. Of course this was a matter of principle and nothing whatsoever to do with the fact that on 11th October Santander came in with an account paying 2.75%.....  

    TL;DR Charter Savings Bank won't (always) match rates on previous savings accounts with new issues. I suspect anyone with a top-table rate will get inundated at the moment, even big players like Santander pulled their account to new people after just over a week. Doesn't hurt to open an account today with £1 as if it is table topping come the 18th November you might not be able to open one.

    Note Charter requires £5k for the interest rate, Kent Reliance only £1k. Although they are part of the same group (now after a merger) they have separate FSCS cover so you can use both.
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 8 November 2022 at 1:06PM
    ". It's a hassle as you need to set up new account details in online banking which can then be flagged for security and payments not made as it's a 'new' payee, even though it's just the reference that's different."

    I suppose you could always keep the old one in perpetuity no matter what the interest rate and always transfer into that one so that you would not have to change your payee details on your current account

    then of course simply transfer to the better paying account internally with Charter

    Or do Charter not let you transfer out and only leave eg £1 in the old account? 
  • Bobblehat
    Bobblehat Posts: 787 Forumite
    Seventh Anniversary 500 Posts I've been Money Tipped! Name Dropper
    edited 8 November 2022 at 1:11PM
    km1500 said:
    ". It's a hassle as you need to set up new account details in online banking which can then be flagged for security and payments not made as it's a 'new' payee, even though it's just the reference that's different."

    I suppose you could always keep the old one in perpetuity no matter what the interest rate and always transfer into that one so that you would not have to change your payee details on your current account

    then of course simply transfer to the better paying account internally with Charter

    Or do Charter not let you transfer out and only leave eg £1 in the old account? 
    That's what I do to fund better paying EA Charter Accounts ... so, yes, they let you keep £1 in the old account and do internal transfers.

    p.s. You only get 0.1% on the £1 though!
  • Has anyone had recent dealings with Ecology Bank ? They are new to me.
    Looking at their 2.7% access ISA, 
    Thanks

  • soulsaver
    soulsaver Posts: 6,641 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Has anyone had recent dealings with Ecology Bank ? They are new to me.
    Looking at their 2.7% access ISA, 
    Thanks


    You may get a better response in the ISA section - ISAs & tax-free savings — MoneySavingExpert Forum
  • Has anyone had recent dealings with Ecology Bank ? They are new to me.
    Looking at their 2.7% access ISA, 
    Thanks

    I have had 2 regular savers (not ISA's) since March 2020. No problems at all. A little slow to pass on interest rate changes, having said that, their last rise was speedy and the full BOE increase.
  • mebu60
    mebu60 Posts: 1,653 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    I've been away for a week and a half so trying to catch up on everything. Am liking the VM ISA and HSBC OBS at 3% :-)

    I seem to have lost the plot on Charter (not difficult I know!).

    I have the EA Iss 28 at 2.25%. There's an Iss 29 at 2.0%. Implication is that there's been a communication (?) of 2.75% wef 18 November. I've had nothing from them and can't find anything online. Trawling back a bit on here hasn't enlightened me.

    Do we know explicitly what this communication was and what Issue(s) it applies to? 

    Or are we expecting an Iss 30 on 18/11? 
  • Grouchy
    Grouchy Posts: 439 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I'm sure this is a daft question, so apologies. 
    But what exactly is the rationale behind the banks/BSs having 'Issues' of particular products which seem to have varying interest rates so one is obliged to drill down a PDF attachment on their website to find your rate on 'older'/no longer offered products to find out if you are getting the best current rate they offer (not always the case!)?  As opposed to, for instance, just having one Easy Access product and adjust the interest rate accordingly.
    p.s. I can see the sense in this where there are 'loyalty' products which apply only to specific clients.
    Sorry if this has been asked a million times.
    Thanks.
  • alternate
    alternate Posts: 715 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    because a lot of people never check if they are getting the best rate and move to the new issue - so they have a lot of money deposited where they have less interest to pay out.  High street banks are awful for this, mutuals and challenger banks are usually better.
  • happybagger
    happybagger Posts: 1,038 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Inertia.

    They launch new products that the savvy will move to

    The less savvy (sometimes referred to as "Loyal Mugs") will not realise that their rates have fallen behind.
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