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  • dekkard said:
    With Tandem, when paying in from your connected bank account and when not using the Truelayer option, do you put your own name as the payee or 'Tandem'? Does it matter what you put in the Reference field? Tks.  
    I put Tandem as payee name & there was not a problem (that was back in March when I first joined them)
  • jaypers
    jaypers Posts: 1,051 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    dekkard said:
    With Tandem, when paying in from your connected bank account and when not using the Truelayer option, do you put your own name as the payee or 'Tandem'? Does it matter what you put in the Reference field? Tks.  
    My Online Banking saved the true layer payee as ‘Instant Saver’…….I’ve used that saved payee to do Bank transfers from my bank and no issues at all. Important thing is that the account you’re paying from is in your name and linked. 
  • SirHugo said:
    castle96 said:
    Just to confirm - no£3 fee ... TRUE?if I dont bother with cashback, etc. Just want to bung £4k in there
    just chatted with Santander...
    14:00, Aug 17 - Sarah: The fee is applied after the conditions of the account are met for the first time.
    14:01, Aug 17 - You: so if I never use the current account, there is no fee? also, is there a hard credit check done on an application for the current account ??
    14:01, Aug 17 - Sarah: That's correct There is, yes
    i'm not sure that I can be bothered to apply for a current account that i'm never going to use, just to access a savings account that lasts for a year for £280 in interest - i'll likely wait until there is a switch offer and then use one of my other unused current accounts for that.
    I don't think I'm going to bother with this one either, too many hoops.
     And when you think about it, we're not  missing out on £280. Just on the 2% difference between Tandem at 5% and Santander at 7% so that's what, £80. Less if rates continue to rise.

    No hoops - less than 10 mins to open the account, opening the Edge saver was immediate, put the 4k in and that's that.

    Probably won't use the account but good to have an extra fee free card for abroad. At the end of the day it's a nice little burner account for when the next switch offer comes around that I'm eligible for. I just switched my Santander Everyday account last month.
    Unfortunately, many hoops, if not the ones I was concerned about originally.

    I read back over the discussion and thought that maybe it didn't seem so bad after all so went ahead, signed in and applied, got a congratulations message at the end of the application with account details. But when I signed in again the account didn't appear, I tried to apply for the Edge saver but got a message that I didn't qualify.

    Then I checked emails and found the message below.

    So they can see I'm an existing customer but are still going to make me fill in forms and copy ID to send to them in the post! 
    Your EDGE CURRENT ACCOUNT is now open.
    What happens now?

    Your account is ready to use. We'll send you your bank card and PIN in the next 5-7 days.
    When we open your account we check to see if you’re already a Santander customer. From some of the personal details you gave we think you’re already one of our customers.
    Please complete the attached Change of Details form† with your most up-to-date information and send it back to us. Once we've received this we can link all your accounts. It’ll also help us protect you from fraud. 
    Along with the completed form, please enclose a photocopy of any one document from List 1 (Proof of Identity) from the attached Customer identification requirements document.
    How to send us the documents

    ----Photocopy the ID ensuring that where appropriate, they are the most recent documents that
    --•--you hold. Please don't send us originals - a photocopy is fine.
    ----Write on the back of every photocopy, your online application number, your name and your
    --•--date of birth. This is so we can link your documents to your original application.
    ----Post your documents to the following address:

    Freepost RRTL-RXRL-JUEA
    Santander Account Opening – BANK
    9 Nelson Street
    Bradford
    BD1 5AN
    To be able to use Online or Mobile Banking to service your new account you need to return the Change of Details form and the appropriate ID. Once received, we'll either send you new log on details or if you already use Online or Mobile Banking, you will be able to use your existing details.
                                                                                                                             

  • Stargunner
    Stargunner Posts: 998 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 17 August 2023 at 7:17PM
    SirHugo said:
    castle96 said:
    Just to confirm - no£3 fee ... TRUE?if I dont bother with cashback, etc. Just want to bung £4k in there
    just chatted with Santander...
    14:00, Aug 17 - Sarah: The fee is applied after the conditions of the account are met for the first time.
    14:01, Aug 17 - You: so if I never use the current account, there is no fee? also, is there a hard credit check done on an application for the current account ??
    14:01, Aug 17 - Sarah: That's correct There is, yes
    i'm not sure that I can be bothered to apply for a current account that i'm never going to use, just to access a savings account that lasts for a year for £280 in interest - i'll likely wait until there is a switch offer and then use one of my other unused current accounts for that.
    I don't think I'm going to bother with this one either, too many hoops.
     And when you think about it, we're not  missing out on £280. Just on the 2% difference between Tandem at 5% and Santander at 7% so that's what, £80. Less if rates continue to rise.

    No hoops - less than 10 mins to open the account, opening the Edge saver was immediate, put the 4k in and that's that.

    Probably won't use the account but good to have an extra fee free card for abroad. At the end of the day it's a nice little burner account for when the next switch offer comes around that I'm eligible for. I just switched my Santander Everyday account last month.
    Unfortunately, many hoops, if not the ones I was concerned about originally.

    I read back over the discussion and thought that maybe it didn't seem so bad after all so went ahead, signed in and applied, got a congratulations message at the end of the application with account details. But when I signed in again the account didn't appear, I tried to apply for the Edge saver but got a message that I didn't qualify.

    Then I checked emails and found the message below.

    So they can see I'm an existing customer but are still going to make me fill in forms and copy ID to send to them in the post! 
    Your EDGE CURRENT ACCOUNT is now open.
    What happens now?

    Your account is ready to use. We'll send you your bank card and PIN in the next 5-7 days.
    When we open your account we check to see if you’re already a Santander customer. From some of the personal details you gave we think you’re already one of our customers.
    Please complete the attached Change of Details form† with your most up-to-date information and send it back to us. Once we've received this we can link all your accounts. It’ll also help us protect you from fraud. 
    Along with the completed form, please enclose a photocopy of any one document from List 1 (Proof of Identity) from the attached Customer identification requirements document.
    How to send us the documents

    --•--Photocopy the ID ensuring that where appropriate, they are the most recent documents that
    --•--you hold. Please don't send us originals - a photocopy is fine.
    --•--Write on the back of every photocopy, your online application number, your name and your
    --•--date of birth. This is so we can link your documents to your original application.
    --•--Post your documents to the following address:

    Freepost RRTL-RXRL-JUEA
    Santander Account Opening – BANK
    9 Nelson Street
    Bradford
    BD1 5AN
    To be able to use Online or Mobile Banking to service your new account you need to return the Change of Details form and the appropriate ID. Once received, we'll either send you new log on details or if you already use Online or Mobile Banking, you will be able to use your existing details.
                                                                                                                             

    I got the same, so I printed off the form that they sent and posted it to them.
    You won’t be able to successfully apply for the edge saver until your edge current account appears in your app.
  • Zaul22
    Zaul22 Posts: 384 Forumite
    Third Anniversary 100 Posts Name Dropper
    Tandem have pretty much given Chip exactly what they wanted, something to hold against them. 
  • When companies do this sort of 'limited time' offer, such as the Tandem 5% one, do they pull the offer quickly......

    a) because they have reached their targets and don't need any further investors

    b) because they potentially could lose money the more people join up

    c) they are cynical opportunists?
  • Rollinghome
    Rollinghome Posts: 2,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Doesn't seem to be great excitement over the Chip Wealth Codes as per email, or did I miss it?  But then £20 on £5k-£10k to £200 on £85k for effecively turning your account into a 6 month fixed term isn't too exciting without a decent rate increase to go with it.
  • pecunianonolet
    pecunianonolet Posts: 1,783 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 17 August 2023 at 7:32PM
    SirHugo said:
    castle96 said:
    Just to confirm - no£3 fee ... TRUE?if I dont bother with cashback, etc. Just want to bung £4k in there
    just chatted with Santander...
    14:00, Aug 17 - Sarah: The fee is applied after the conditions of the account are met for the first time.
    14:01, Aug 17 - You: so if I never use the current account, there is no fee? also, is there a hard credit check done on an application for the current account ??
    14:01, Aug 17 - Sarah: That's correct There is, yes
    i'm not sure that I can be bothered to apply for a current account that i'm never going to use, just to access a savings account that lasts for a year for £280 in interest - i'll likely wait until there is a switch offer and then use one of my other unused current accounts for that.
    I don't think I'm going to bother with this one either, too many hoops.
     And when you think about it, we're not  missing out on £280. Just on the 2% difference between Tandem at 5% and Santander at 7% so that's what, £80. Less if rates continue to rise.

    No hoops - less than 10 mins to open the account, opening the Edge saver was immediate, put the 4k in and that's that.

    Probably won't use the account but good to have an extra fee free card for abroad. At the end of the day it's a nice little burner account for when the next switch offer comes around that I'm eligible for. I just switched my Santander Everyday account last month.
    Unfortunately, many hoops, if not the ones I was concerned about originally.

    I read back over the discussion and thought that maybe it didn't seem so bad after all so went ahead, signed in and applied, got a congratulations message at the end of the application with account details. But when I signed in again the account didn't appear, I tried to apply for the Edge saver but got a message that I didn't qualify.

    Then I checked emails and found the message below.

    So they can see I'm an existing customer but are still going to make me fill in forms and copy ID to send to them in the post! 
    Your EDGE CURRENT ACCOUNT is now open.
    What happens now?

    Your account is ready to use. We'll send you your bank card and PIN in the next 5-7 days.
    When we open your account we check to see if you’re already a Santander customer. From some of the personal details you gave we think you’re already one of our customers.
    Please complete the attached Change of Details form† with your most up-to-date information and send it back to us. Once we've received this we can link all your accounts. It’ll also help us protect you from fraud. 
    Along with the completed form, please enclose a photocopy of any one document from List 1 (Proof of Identity) from the attached Customer identification requirements document.
    How to send us the documents

    --•--Photocopy the ID ensuring that where appropriate, they are the most recent documents that
    --•--you hold. Please don't send us originals - a photocopy is fine.
    --•--Write on the back of every photocopy, your online application number, your name and your
    --•--date of birth. This is so we can link your documents to your original application.
    --•--Post your documents to the following address:

    Freepost RRTL-RXRL-JUEA
    Santander Account Opening – BANK
    9 Nelson Street
    Bradford
    BD1 5AN
    To be able to use Online or Mobile Banking to service your new account you need to return the Change of Details form and the appropriate ID. Once received, we'll either send you new log on details or if you already use Online or Mobile Banking, you will be able to use your existing details.
                                                                                                                             

    I got the same, so I printed off the form that they sent and posted it to them.
    You won’t be able to successfully apply for the edge saver until your edge current account appears in your app.
    I had many issues with Santander, was about to leave them completely. Opened a savings account with them and later applied for a credit card. Many calls later, I think 2 or 3 branch visits, etc. it all was working. That was last year December/January. Got quite a bit of compensation as well at the time. Remember that when I opened the credit card I also got a piece of paper to print and fill out. Branch staff said I can bin it, they just need ID details to send internally, which they did. 

    The above makes me think. Might go to branch and open the account there with staff before I might end up with a several week long battle before things are working.  
  • kjs31
    kjs31 Posts: 218 Forumite
    100 Posts Second Anniversary Name Dropper
    My nephew signed up to Tandem on Monday. He only got the email accepting him this morning and it says that the 0.35% is not available to new customers. That sucks TBH. I understand them withdrawing the top up for customers who signed up after they withdrew the top up but not for those that they were slow to process. 
  • Just regarding Santander, guess I'm safe writing this as nobody knows details......

    There is currently a few mystery shops for Santander, opening a current account (I already hold one) or applying for a personal loan (which gets cancelled).

    Its relatively easy money for an hour's work, HOWEVER.........I think I'll pass as the more I read about Santander the more I think 'hmmmm.......what if they won't cancel it'??!!
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