The Top Easy Access Savings Discussion Area

ChopperST

Deleted_User wrote: »

:mad:
This is the text of a complaint I registered with Santander some weeks ago
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"I was a customer of Alliance & Leicester until it was taken over by Santander..
My account was blocked and, on the phone, I was told that it was because I had changed my PIN, a known bug in A&L software.
A new PIN would be issued.

About a week later I received a new PIN by post.
I very carefully entered my customer ID and my new PIN.
I immediately received the message 'Your account has been blocked'
This time I was told that it was because I had used a 'favourite' which contained the URL of the 'Your account has been blocked' page.
On the phone I was told this was a known bug. It had not just displayed a message but had triggered the account blocking procedure.

I was advised to only enter the URL of the main page of A&L as even opening the page displaying the error message (with no attempt to logon) is as serious as repeated attempts to enter wrong logon data.

Until such time as you are able to rectify both of these bugs you should add clear warnings on the relevant pages.

It seems that in order to transfer money from my eSaver to the linked current account I will have to travel to a Santander branch. Hardly an incentive to bank with Santander. The other online banking systems I have used do not have systems that fail so readily.

Please reply by email, not a secure message, as I have no confidence that I will be able to log in successfully in the near future. Your comments have no need to be in a secure message."
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Santander acknowledged receipt of my complaint but have never emailed a reply.

I did drive to a branch where they closed my savings account and gave me a cheque. Savers should consider whether a slightly higher interest rate is worth the bother.

I have read your post with interest - my fiance has lost access to her online banking 7 times since her A&L account was migrated across to santander, they kept insisting on "user error" she was adamant she had made no errors and we reached a stalemate with them. At least until she switched her two current accounts and ISA to Halifax! Customer services was awful!

alanq

alanq wrote: »

West Bromwich BS WeBSave Easy Access 3.01% AER variable. Includes 2% bonus until 31 March 2012. Unlimited withdrawals. Min. opening balance £1000.

http://www.westbrom.co.uk/westbrom/savings.product?id=5775&category=52

Withdrawn from 17:00 today.
https://www.emoneyfacts.co.uk/news/savings-news.aspx?newsarticleid=203915

alanq

ING 2.96% for a year inc bonus (then 0.5%). New customers only. (Had no account within previous 6 months)

https://www.emoneyfacts.co.uk/news/savings-news.aspx?newsarticleid=203893

jicms

I have a Santander Flexible cash ISA 3.5%, the bonus has just ended.

I therefore want to transfer this elsewhere, as Santander won't let me transfer in, and want to put my new allowance in a new Santander Flexible ISA (issue 3).

First I don't know if I'll be eligible for the Loyalty version with the extra 0.2% interest if I already have an ISA with them, or whether this is for current accounts/other types of investment holders only?
Sorry, I've discovered I'm not eligible for the Loyalty version!

Also is it possible to open the account now, e.g. with a £1, in readiness for adding the new allowance in April?

Mr._H_2

jicms wrote: »

I have a Santander Flexible cash ISA 3.5%, the bonus has just ended.

This thread is for discussion of instant-access savings accounts, not ISAs. Please ask ISA questions in the ISA sub-forum.

The answer to your final question depends upon whether or not you've already paid money into another ISA this tax year. If you haven't:

Yes, you can open a new ISA and deposit that £1 this tax year.


If you have paid money into another ISA this tax year:

Let's call that other ISA you deposited money into earlier in the tax year "ISA A". Now, you want to open "ISA B" and deposit £1, you can do this only if you deposited £5099 or less into "ISA A" and you transfer all money deposited this tax year from "ISA A" to "ISA B". Many ISA providers allow you to open an ISA without depositing any new money in order to avoid this complication.

If you need to know more please use the correct forum as linked to above.

Leaskovski

Heh, well Santander can't even figure out how much you have paid into an ISA after a transfer even when you tell them how much you have already paid in during that year. They still think I have 1k to play with! lol!

Anyway....

Question about annual interest accounts. If I was to open an account that pays interest annually, but was to close the account before the 1st year birthday of the account and thus before interest payment date, would I loose out on the better bonus rate compaired to the monthly AER?

The particular account I am looking at is the current 3% Santander eSaver issue 3. If a better interest account comes around later in the year and I decide to switch my funds to that account, would I loose out of the 3% and instead get 2.96%?

Thanks

murphydavid

Leaskovski wrote: »

Heh, well Santander can't even figure out how much you have paid into an ISA after a transfer even when you tell them how much you have already paid in during that year. They still think I have 1k to play with! lol!

Anyway....

Question about annual interest accounts. If I was to open an account that pays interest annually, but was to close the account before the 1st year birthday of the account and thus before interest payment date, would I loose out on the better bonus rate compaired to the monthly AER?

The particular account I am looking at is the current 3% Santander eSaver issue 3. If a better interest account comes around later in the year and I decide to switch my funds to that account, would I loose out of the 3% and instead get 2.96%?

Thanks

On all savings accounts I know of, interest is compound and accrues daily so as long as the Monthly AER is the same as the Annual AER and there is no penalty clauses for withdrawing from a fixed term account early and no penalty clause for not giving a notice period and they will let you withdraw money then you will get the same amount.

psychic_teabag

Tesco now offering 2.9% on instant-access internet savings account.

alkip

alanq wrote: »

ING 2.96% for a year inc bonus (then 0.5%). New customers only. (Had no account within previous 6 months)

https://www.emoneyfacts.co.uk/news/savings-news.aspx?newsarticleid=203893

Need to transfer £18k from my bonus rate ended EGG account and this one looks good to me however, the fact that they aren't UK protected worries me somewhat. What are peoples experiences of ING and is it worth taking the risk that their protection from the Dutch bank of approx £85k could be worthless?

m0n3y_3

Of course as you say ING is not covered by the Financial Services Compensation Scheme (FSCS) http://www.moneysavingexpert.com/savings/safe-savings#foreign

Having gone through the Icesave collapse in Oct 2008 I would not risk it, and never want to go through all that stress again. http://en.wikipedia.org/wiki/Icesave_dispute