The Top Easy Access Savings Discussion Area

S_uk

Has anyone else found the Newcastle BS website/log in to be buggy this afternoon? Couldn't log on several times.

Edit: Seems to have been resolved now. 

2010

ForumUser7 said:

2010 said:

ForumUser7 said:

Not sure why it took so long to arrive, but got an email from Newcastle BS:

"Setting up a nominated account for withdrawals

As part of your application you will have selected your nominated account for withdrawals. Before you can withdraw from your account you’ll need to authenticate the details.

To do this you’ll receive a separate letter containing a Secure Customer Authentication (SCA) pin. This normally arrives a few days after your welcome pack. Once received, follow the instructions in the letter and you’ll be fully set up to use the account.

You won’t be able to withdraw funds from your online account until you have completed this step. "

This makes it clear that you need to wait for the code, although it would've been more handy for new customers (not myself) if it was included in the original email.

Some providers make it clear in their T&C that after opening a new account you can`t make any withdrawals within a certain period.
It seems NBS are doing the same by the back door, by not sending out codes or in fact having an authentication code process. 

Not sure what you mean by this - there have been reports of people receiving their codes on this thread (I think) today.

Correct, but they opened their accounts last Wednesday.
Most providers let you access your account for withdrawals immediately.

2010

S_uk said:

Has anyone else found the Newcastle BS website/log in to be buggy this afternoon? Couldn't log on several times.

Just logged in now OK.

Also just received an email 

Getting started with your Newcastle Base Rate Tracker (Issue 1)

Your welcome pack

If you are a new customer you will receive a letter welcoming you to Newcastle Building Society within 5 working days of your application.

I`ve already received two "welcome letters" and now expect to get my code tomorrow judging by what others have posted today. 

allegro120

ForumUser7 said:

Not sure why it took so long to arrive, but got an email from Newcastle BS:

"Setting up a nominated account for withdrawals

As part of your application you will have selected your nominated account for withdrawals. Before you can withdraw from your account you’ll need to authenticate the details.

To do this you’ll receive a separate letter containing a Secure Customer Authentication (SCA) pin. This normally arrives a few days after your welcome pack. Once received, follow the instructions in the letter and you’ll be fully set up to use the account.

You won’t be able to withdraw funds from your online account until you have completed this step. "

This makes it clear that you need to wait for the code, although it would've been more handy for new customers (not myself) if it was included in the original email.

I received the same today. I think the reason for everything taking so long is unpreparedness to handle unusual amount of applications.  We've seen this with some other local BSs who suddenly offered a very competitive product nationwide. 

I'm monitoring the timing of deposits. Today's deposit took 4 hour to arrive, not the speed I would've liked, but weekends are OK, so it's not like Mon-Fri Al Rayan.

10_66

Hanley Economic:  I finally received the User ID today, it's only been 7 weeks since first applied for the account 🙄

soulsaver

ForumUser7 said:

1 Family BS O/L Svr (5) 4.35% £100min (04/07)  Online Service - Log in / Register| Family Building Society (showing 3.95% ATM) Tnx @simoncorkswill
2  Principality O/l Dbl Issue 2 4.30% (04/07) Online Double Access | Online Double Access (principality.co.uk) thnx @ForumUser7
3 Paragon Bank Tri Access (Issue 13) 4.25% (30/06)  https://www.paragonbank.co.uk/savings/triple-access-account
4 Sainsbury Defined Access (Tri) Svr Issue 46 - 4.21% £1k min (04/07) Defined Access Saver with Sainsbury's Bank (sainsburysbank.co.uk) thnx @ForumUser7
5 RCI Flex Svr £100 min 4.20% (30/06) Savings Accounts | RCI Bank  Thnx @ForumUser7
6 Leeds BS Ltd Issue OL Svr Issue 47 4.20% £1k min (29/06) Limited Issue Online Access Account (Issue 47) | Leeds Building Society
7 Chorley BS EA Svr (2 Withdrawals) 4.20% £500 min (01/07) Easy Access Saver (2 Withdrawals) | Chorley Building Society (chorleybs.co.uk) Thnx @ForumUser7
8 Investec O/L Flexi Svr 4.2% £5k min (01/07) Online Flexi Saver from Investec | Instant Access Savings Account Thnx @jaypers 
9 Monument Bank EA 4.20% ***£25k Min***  App Only (01/07) Monument Easy Access Savings - Monument Bank thnx @ForumUser7
10 Cynergy O/L EA iss 62  4.12% (23/06) Cynergy Bank

@soulsaver - a couple of potentially eligible accounts appear to be missing from the TOTP

YBS Internet Saver Plus Issue 13 4.25%
Secure Trust Bank 4.15% - although will not qualify after cull

Source ~ MoneyFacts

1. Family BS 4.35%
2. Principality BS 4.30%
3. Yorkshire BS 4.25%
4. Paragon 4.25%
5. Sainsbury's 4.21%
6. Investec 4.20%
7. RCI 4.20%
8. Leeds BS 4.20%
9. Monument 4.20%
10. Chorley BS 4.20%

Y Secure Trust hadn't updated their web page when I checked before lunch so I wouldn't move them into the ranks.
Although I've included the Yorks BS in the thread posts, missing it in the 'Charts' is an oversight.  

ETA Corrected

cadguy77

Email from CBS

Bobblehat

Email from CBS

I got slightly excited when I got 2 similar emails from Coventry today, thinking there was another (2nd) increase! But then I realised that we were informed of these rises already, here on this forum & topic, back on 29th June (would you believe as far back as page 1445!). The poster put links to Coventry's webpages for anyone to read ..... so, no double increase, just Coventry making good opportunities for advertising via email!

Futuristic

Bobblehat said:

Email from CBS

I got slightly excited when I got 2 similar emails from Coventry today, thinking there was another (2nd) increase! But then I realised that we were informed of these rises already, here on this forum & topic, back on 29th June (would you believe as far back as page 1445!). The poster put links to Coventry's webpages for anyone to read ..... so, no double increase, just Coventry making good opportunities for advertising via email!

It's a account rate change notification thats sent out just like any other provider, hardly advertising. Do you expect every customer to read MSE & their website every day? 

grumbler

Futuristic said:

Bobblehat said:

Email from CBS

I got slightly excited when I got 2 similar emails from Coventry today, thinking there was another (2nd) increase! But then I realised that we were informed of these rises already, here on this forum & topic, back on 29th June (would you believe as far back as page 1445!). The poster put links to Coventry's webpages for anyone to read ..... so, no double increase, just Coventry making good opportunities for advertising via email!

Do you expect every customer to read MSE & their website every day? 

Why MSE and why every day?

The Bank of England Base Rate has gone up today – and we’re increasing the rates on all of our variable savings accounts

Dear Mr ********

Today the Bank of England Base Rate went up to 5.00%.

We're increasing the rates on all of our variable savings accounts and we'll be in touch with you in the coming weeks. We’ll also be updating our website with more information soon.

- an e-mail sent 12 days ago with a link to the page with See what this means for you. >> New rates on our variable savings accounts